Compare ChatInsight.AI vs. Shortways in 2026

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Description

ChatInsight is an AI-powered Q&A Chatbot that uses the Large Language Model to provide accurate, 24/7 consulting services, based on semantic understanding. It can be customized with a knowledge base to answer questions specific to an enterprise, which is a breakthrough for large language models such as ChatGPT. It can be used for a variety of applications, including sales consultation, customer service, training, pre-sales and post-sales inquiries, depending on the business's requirements. Employee Training: Speed up onboarding by giving new hires access documents, files, wikis, etc. Supercharge IT Support - Equip IT workers to resolve issues faster by providing them with step-bystep guidance and troubleshooting tips. Customer Support: Provide support agents with FAQs and any other information they may need to resolve customer issues quickly. Marketing Support: Develop private documents that require login for employees or clients. Sales Assistant: Empower your sales team with instant access.

Description

The Shortways Assistant is the digital adoption platform that supports employees who have to use dozens of applications on a daily basis! Shortways knows that your time is precious! Our Shortways Designer interface allows you to save time when creating, modifying and publishing your user documentation! The Shortways Assistant accompanies employees who are not familiar with the software with the help of its various aids: Interactive step-by-step instructions Contextual aids (first steps, user guides, training materials, business procedures, etc.)  News and new features push Contextual FAQ Support request Search bar Create and manage content independently Dashboard and statistics This way, your users :  Self-train and self-help in real time Take on changes and new features more quickly Are guided interactively, when they need it Adopt their software more quickly Thanks to Shortways, organisations digitalise training and reduce the number of support calls by a factor of 10.