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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

ChatGent is an AI-driven messaging and commerce platform hosted in the cloud, specifically designed for online retailers, service providers, medical clinics, dining establishments, and agencies. It efficiently addresses customer inquiries across various messaging platforms such as website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram by utilizing pre-approved business information, subsequently directing conversations to staff via a unified inbox. With hourly synchronization of Shopify and WooCommerce product catalogs, customers have the capability to explore products and complete purchases through messages, images, or screenshots that align with the catalog. Additionally, teams can interact with comments on Facebook and Instagram, capture potential customer leads, manage orders from inception to delivery, leverage AI Copilot features, and analyze performance metrics. ChatGent also facilitates multilingual communication with customers, accommodating languages like Banglish, Roman Urdu, Hinglish, and Arabizi, while its user-friendly dashboard is accessible in both English and Bengali, ensuring a seamless experience for diverse users. This comprehensive platform is geared towards enhancing customer engagement and streamlining business operations across various sectors.

Description

Inboxi is a customer messaging platform powered by AI, consolidating communication from WhatsApp, Instagram, Messenger, Telegram, TikTok, email, and website chat into a collaborative team inbox. The platform enables AI agents to provide responses directly from a business's website, relevant files, FAQs, and product catalogs, while also communicating in multiple languages and performing actions such as order creation, payment link distribution, abandoned cart follow-ups, appointment bookings, and shipment tracking. Teams have the capability to assign conversations, add notes for context, manage contacts and campaigns, and escalate chats to human agents when necessary. Additionally, Inboxi offers integrations for stores and payment processing, comprehensive analytics, webhooks, and an API, along with a mobile application for managing conversations on the go. This versatile tool is tailored for a variety of businesses that engage in sales and customer support through messaging platforms, including online retailers, restaurants, healthcare clinics, real estate firms, beauty salons, educational institutions, travel agencies, and delivery services. Its robust features empower teams to enhance customer interactions and streamline their operational workflows efficiently.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Instagram Yes 
Shopify Yes 
Telegram Yes 
WhatsApp Yes 
Facebook Messenger Yes 
Salla No 
Slack No 
Stripe No 
TikTok No 
WooCommerce Yes 

Integrations

Instagram Yes 
Shopify Yes 
Telegram Yes 
WhatsApp Yes 
Facebook Messenger No 
Salla Yes 
Slack Yes 
Stripe Yes 
TikTok Yes 
WooCommerce No 

Pricing Details

$15/month
The Free plan includes 100 credits per month and does not require a card. The Lite plan costs $15/month and includes 3,000 credits per month.
Free Trial No 
Free Version Yes 

Pricing Details

$49/month
Starter is $49 per month in USD. Annual billing costs 10 monthly payments ($490/year). The free trial lasts 7 days and includes 100 AI credits; Meta bills WhatsApp messaging separately.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Factoryze

Country

Bangladesh

Website

chatgent.chat

Vendor Details

Company Name

IN General Digital Solutions LLC

Founded

2026

Country

United States

Website

inboxi.app

Product Features

Product Features

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