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Average Ratings 0 Ratings

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ease
features
design
support

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Description

ChatBridge serves as the premier Salesforce Chat Translator, designed for organizations that engage with customers across various languages and regions. By integrating real-time translation capabilities into the Service Console, it effectively removes language obstacles, reduces the workload for agents, and ensures high accuracy through the use of top-tier translation engines. With support for over 130 languages directly within Salesforce, ChatBridge is particularly beneficial for sectors such as e-commerce, international customer service centers, multilingual domestic areas, educational institutions, and non-profit organizations. Featuring intelligent tools like translation caching, customizable language preferences for agents, and seamless integration, ChatBridge revolutionizes Salesforce into a comprehensive multilingual support system. For businesses seeking dependable chat translation within Salesforce, ChatBridge presents a smooth and adaptable solution that meets diverse communication needs. Ultimately, its innovative approach not only enhances customer interactions but also boosts overall operational efficiency.

Description

eShopSync serves as a vital connector between eCommerce platforms and Salesforce, offering a diverse array of features. This tool enhances the experience of managing an online store while simultaneously providing the advantages of Customer Relationship Management (CRM) and retention marketing. With eShopSync, you can elevate your store's performance through outstanding customer support management. By integrating with CRM tools, it ensures that you can reach the right customers with accurate data at the optimal moment. Additionally, it plays a crucial role in boosting sales performance and generating significant revenue alongside high levels of customer satisfaction. Effective lead management is essential for increasing sales, and eShopSync enables any queries generated during store operations to be treated as leads in Salesforce. Furthermore, orders can be automatically synchronized with Salesforce in real time, so that when an order is placed on the eCommerce platform, it is simultaneously created within Salesforce. This seamless integration not only streamlines operations but also fosters a more efficient sales process.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
BigCommerce
CS-Cart Store Builder
Joomla!
Magento
OpenCart
PrestaShop
Shopify
WordPress

Integrations

Salesforce
BigCommerce
CS-Cart Store Builder
Joomla!
Magento
OpenCart
PrestaShop
Shopify
WordPress

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Concret.io

Founded

2013

Country

India

Website

www.concret.io

Vendor Details

Company Name

Webkul

Founded

2010

Country

India

Website

eshopsync.com/features/

Product Features

Product Features

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Alternatives

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