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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ChatBridge serves as the premier Salesforce Chat Translator, designed for organizations that engage with customers across various languages and regions. By integrating real-time translation capabilities into the Service Console, it effectively removes language obstacles, reduces the workload for agents, and ensures high accuracy through the use of top-tier translation engines. With support for over 130 languages directly within Salesforce, ChatBridge is particularly beneficial for sectors such as e-commerce, international customer service centers, multilingual domestic areas, educational institutions, and non-profit organizations. Featuring intelligent tools like translation caching, customizable language preferences for agents, and seamless integration, ChatBridge revolutionizes Salesforce into a comprehensive multilingual support system. For businesses seeking dependable chat translation within Salesforce, ChatBridge presents a smooth and adaptable solution that meets diverse communication needs. Ultimately, its innovative approach not only enhances customer interactions but also boosts overall operational efficiency.

Description

Identify practical decisions and enhancement opportunities through the utilization of Natural Language Processing (NLP) and Einstein AI, which have been refined by analyzing vast amounts of data to guarantee precision. Collaborate with committed Customer Success Managers who specialize in 1440 products to create and assess value outcomes tailored to your unique business needs. Begin to see a favorable return on investment as you track key performance indicators like agent response times and the proportion of inquiries resolved. Our offerings are crafted to enhance efficiency and save time for businesses of all sizes, from small to medium enterprises to large corporations, effortlessly accommodating multi-brand and multi-location operations. By leveraging these advanced tools, your organization can unlock new levels of productivity and customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Amazon Web Services (AWS) No 
DeepL No 
Google Translate No 
Microsoft Translator No 

Integrations

Salesforce Yes 
Amazon Web Services (AWS) Yes 
DeepL Yes 
Google Translate Yes 
Microsoft Translator Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$350 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Concret.io

Founded

2013

Country

India

Website

www.concret.io

Vendor Details

Company Name

1440

Founded

2018

Country

United States

Website

www.1440.io/translation-studio/

Product Features

Product Features

Translation Management

Billing & Invoicing No 
CRM No 
Collaboration Yes 
For Software Yes 
For Websites No 
Localization Automation No 
Machine Translation Yes 
Marketing Management No 
Order Management No 
Permission Management No 
Project Tracking No 
Quality Control No 
Quotes / Estimates No 
Resource Management No 
Terminology Management Yes 
Translation Analytics No 
Translator Database No 
Version Control No 
Workflow Management Yes 

Alternatives

Alternatives

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