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Average Ratings 0 Ratings

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features
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support

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Description

ChatBridge serves as the premier Salesforce Chat Translator, designed for organizations that engage with customers across various languages and regions. By integrating real-time translation capabilities into the Service Console, it effectively removes language obstacles, reduces the workload for agents, and ensures high accuracy through the use of top-tier translation engines. With support for over 130 languages directly within Salesforce, ChatBridge is particularly beneficial for sectors such as e-commerce, international customer service centers, multilingual domestic areas, educational institutions, and non-profit organizations. Featuring intelligent tools like translation caching, customizable language preferences for agents, and seamless integration, ChatBridge revolutionizes Salesforce into a comprehensive multilingual support system. For businesses seeking dependable chat translation within Salesforce, ChatBridge presents a smooth and adaptable solution that meets diverse communication needs. Ultimately, its innovative approach not only enhances customer interactions but also boosts overall operational efficiency.

Description

Language Studio stands as a sophisticated, enterprise-grade modular platform for machine translation and linguistic processing. It utilizes cutting-edge advancements in Artificial Intelligence, particularly in Deep Neural Machine Translation (DNMT/NMT), to provide automated translations with remarkable quality in nearly real-time settings for chats and discussions, alongside a batch mode tailored for document processing. Designed with a focus on security, data privacy, flexibility, scalability, and user control, Language Studio caters to enterprise needs with its robust machine translation capabilities. The platform integrates state-of-the-art technologies grounded in artificial intelligence, machine learning, and natural language processing. Its translation services are powered by Omniscien Technologies’ innovative Hybrid Neural/Statistical Machine Translation technology, which combines the best features of both approaches to ensure superior translation quality. Additionally, the modular nature of Language Studio allows for customization to meet various industry-specific demands, enhancing its usability across diverse sectors.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ABBYY FineReader PDF No 
Adobe Acrobat No 
Catalyst No 
Salesforce Yes 
Trados Studio No 
XTM Cloud No 
memoQ No 

Integrations

ABBYY FineReader PDF Yes 
Adobe Acrobat Yes 
Catalyst Yes 
Salesforce No 
Trados Studio Yes 
XTM Cloud Yes 
memoQ Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Concret.io

Founded

2013

Country

India

Website

www.concret.io

Vendor Details

Company Name

Omniscien Technologies

Founded

2006

Website

omniscien.com/products/language-studio/

Product Features

Product Features

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