Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ChatBridge serves as the premier Salesforce Chat Translator, designed for organizations that engage with customers across various languages and regions. By integrating real-time translation capabilities into the Service Console, it effectively removes language obstacles, reduces the workload for agents, and ensures high accuracy through the use of top-tier translation engines.
With support for over 130 languages directly within Salesforce, ChatBridge is particularly beneficial for sectors such as e-commerce, international customer service centers, multilingual domestic areas, educational institutions, and non-profit organizations. Featuring intelligent tools like translation caching, customizable language preferences for agents, and seamless integration, ChatBridge revolutionizes Salesforce into a comprehensive multilingual support system. For businesses seeking dependable chat translation within Salesforce, ChatBridge presents a smooth and adaptable solution that meets diverse communication needs. Ultimately, its innovative approach not only enhances customer interactions but also boosts overall operational efficiency.
Description
The Language Translator offers the ability to convert text between different languages seamlessly, allowing users to access global news in their preferred language. This service enhances communication with customers by enabling interactions in their native languages, among other features. It provides a range of domain-specific models to cater to various industries. Users can also tailor translations to reflect unique terminology and language nuances, utilizing three customization options: forced glossary, parallel phrases, and corpus-level modifications. In contrast to other translation services, IBM ensures your privacy and maintains ownership of your data. The IBM Watson Language Translator Service is designed for application developers, providing them with the tools to implement multiple specialized translation models. Furthermore, it allows for the immediate translation of documents, applications, and websites, facilitating entry into new markets. Users can also develop multilingual chatbots, ensuring that customer communication is personalized and effective, thus enhancing overall engagement. This comprehensive approach to translation and customization sets IBM apart in the realm of language services.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Crowdin
No
IBM Data Refinery
No
IBM Watson Studio
No
PubNub
No
Salesforce
Yes
Integrations
Crowdin
Yes
IBM Data Refinery
Yes
IBM Watson Studio
Yes
PubNub
Yes
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.02 per thousand characters
in custom model translations
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Concret.io
Founded
2013
Country
India
Website
www.concret.io
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/watson/services/language-translator/