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Description
ChatBook is an AI-powered conversational booking platform that transforms messaging apps into direct sales channels for accommodation providers. It enables businesses to manage bookings through WhatsApp, Instagram, and web chat with automated, real-time responses. The platform provides instant availability and pricing information, helping guests make quick decisions. ChatBook allows users to complete the entire booking process, including secure payments, directly within the chat. It eliminates the need for intermediaries like OTAs, allowing businesses to avoid commission fees and retain full revenue. The system integrates with tools such as Stripe, Google Calendar, and property management systems for smooth operations. It automates customer interactions, ensuring no inquiry goes unanswered, even outside business hours. ChatBook improves customer experience by offering fast, convenient, and frictionless booking journeys. It also enables businesses to retain customer data for future engagement and repeat bookings. The platform is easy to set up with no coding required and can be activated in minutes. By combining automation and direct communication, ChatBook helps businesses maximize bookings and profitability.
Description
Smart Order is a comprehensive property management system (PMS) designed specifically for hotels, bed and breakfasts, and vacation rentals. It incorporates essential functions such as front desk operations, a channel manager, a booking engine, and payment processing, all within a single platform. This integrated system automates everyday tasks, minimizes human errors, and optimizes workflows, significantly improving operational efficiency.
The booking engine offered by Smart Order allows for direct reservations without commission fees from various search engines and social media platforms, while its secure payment gateway facilitates international transactions in the local currencies of customers. Furthermore, a real-time channel manager interfaces with leading online travel agencies like Airbnb and Booking.com, effectively preventing overbookings and enhancing occupancy rates.
In addition, Smart Order provides a mobile application for management on the move, instant performance analytics, a centralized inbox for guest interactions, and connections to popular Chinese platforms such as RED and WeChat, allowing businesses to access the expanding tourism sector. This multifaceted system ensures that property owners can manage their operations seamlessly and efficiently.
API Access
Has API
API Access
Has API
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Pricing Details
$39/month
Free Trial
Free Version
Pricing Details
$25/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
UNOZERO
Founded
2025
Website
www.hotelchatbook.com/en
Vendor Details
Company Name
Smart Order
Founded
2014
Country
China
Website
www.smartorder.ai/
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
