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Description
ChatBook is an AI-powered conversational booking platform that transforms messaging apps into direct sales channels for accommodation providers. It enables businesses to manage bookings through WhatsApp, Instagram, and web chat with automated, real-time responses. The platform provides instant availability and pricing information, helping guests make quick decisions. ChatBook allows users to complete the entire booking process, including secure payments, directly within the chat. It eliminates the need for intermediaries like OTAs, allowing businesses to avoid commission fees and retain full revenue. The system integrates with tools such as Stripe, Google Calendar, and property management systems for smooth operations. It automates customer interactions, ensuring no inquiry goes unanswered, even outside business hours. ChatBook improves customer experience by offering fast, convenient, and frictionless booking journeys. It also enables businesses to retain customer data for future engagement and repeat bookings. The platform is easy to set up with no coding required and can be activated in minutes. By combining automation and direct communication, ChatBook helps businesses maximize bookings and profitability.
Description
Smart Order is a comprehensive property management system (PMS) designed specifically for hotels, bed and breakfasts, and vacation rentals. It incorporates essential functions such as front desk operations, a channel manager, a booking engine, and payment processing, all within a single platform. This integrated system automates everyday tasks, minimizes human errors, and optimizes workflows, significantly improving operational efficiency.
The booking engine offered by Smart Order allows for direct reservations without commission fees from various search engines and social media platforms, while its secure payment gateway facilitates international transactions in the local currencies of customers. Furthermore, a real-time channel manager interfaces with leading online travel agencies like Airbnb and Booking.com, effectively preventing overbookings and enhancing occupancy rates.
In addition, Smart Order provides a mobile application for management on the move, instant performance analytics, a centralized inbox for guest interactions, and connections to popular Chinese platforms such as RED and WeChat, allowing businesses to access the expanding tourism sector. This multifaceted system ensures that property owners can manage their operations seamlessly and efficiently.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Agoda
Yes
Airbnb
Yes
Booking.com
Yes
Trip.com
Yes
WhatsApp
No
Pricing Details
$39/month
Free Trial
No
Free Version
Yes
Pricing Details
$25/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
UNOZERO
Founded
2025
Website
www.hotelchatbook.com/en
Vendor Details
Company Name
Smart Order
Founded
2014
Country
China
Website
www.smartorder.ai/
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
