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Description
ChatBook is an AI-powered conversational booking platform that transforms messaging apps into direct sales channels for accommodation providers. It enables businesses to manage bookings through WhatsApp, Instagram, and web chat with automated, real-time responses. The platform provides instant availability and pricing information, helping guests make quick decisions. ChatBook allows users to complete the entire booking process, including secure payments, directly within the chat. It eliminates the need for intermediaries like OTAs, allowing businesses to avoid commission fees and retain full revenue. The system integrates with tools such as Stripe, Google Calendar, and property management systems for smooth operations. It automates customer interactions, ensuring no inquiry goes unanswered, even outside business hours. ChatBook improves customer experience by offering fast, convenient, and frictionless booking journeys. It also enables businesses to retain customer data for future engagement and repeat bookings. The platform is easy to set up with no coding required and can be activated in minutes. By combining automation and direct communication, ChatBook helps businesses maximize bookings and profitability.
Description
Interact with your visitors in a captivating manner, similar to how a film captivates its viewers. Implement a chatbot and a Messenger web widget on your hotel’s website to engage with potential guests. Understand who visits your website and provide an avenue for them to communicate directly with you during their visit, ensuring that this conversation continues even after they navigate away from the page. Transform every inquiry into a reservation, saving your staff valuable time while boosting Direct Bookings. Gain insights about your guests as soon as they secure a room, regardless of the booking platform they use. Assess their preferences and interests to develop a rapport prior to their stay, such as sending a wine tour offer to a connoisseur or offering complimentary gallery tickets to an art enthusiast. Engage with your guests in real-time, utilizing social messaging platforms like Facebook Messenger and WhatsApp, as well as SMS, to address their inquiries, resolve issues, and deliver uniquely tailored experiences. Notably, 13% of chat interactions result in a Direct Booking, highlighting the effectiveness of personalized communication. Moreover, establishing this connection can lead to repeat visits and long-term loyalty from your guests.
API Access
Has API
API Access
Has API
Screenshots View All
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Pricing Details
$39/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
UNOZERO
Founded
2025
Website
www.hotelchatbook.com/en
Vendor Details
Company Name
Genuyn
Founded
2017
Country
United Kingdom
Website
genuyn.com
