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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Transform your online communication experience with Video Chat, Screen Sharing, SMS Messaging, and intuitive live chat tools that enhance customer interaction. Automating your ChatBot experience is now a breeze, enabling you to launch one in just MINUTES! You can effortlessly design personalized ChatBot workflows right from your web browser without needing any coding skills. With the new ChatBeacon Pro Digital Chat Platform, you also receive your very own Dedicated ChatBeacon Account Manager to help you achieve your objectives. Engage with your site visitors to convert them into paying customers by addressing their inquiries and requirements, thus facilitating successful transactions. Provide your clients with the exceptional service and engagement they rightfully expect. Satisfied customers are more likely to become repeat clients. Ensure your customers remain content with readily accessible support whenever they need it. ChatBeacon equips you with the capability to instantly address any questions or issues that may arise, fostering long-term loyalty. Additionally, the seamless integration of these tools ensures that your business stays competitive in an increasingly digital marketplace.

Description

OneHash Chat serves as a comprehensive customer support solution that allows businesses to integrate the tool into their websites for delivering instant assistance to clients. The platform features a Shared Inbox, which consolidates all communication into a single interface for streamlined management. With the aid of Interactive Chatbots, companies can engage with potential customers seamlessly and efficiently. This versatile tool can connect with various channels, including websites, WhatsApp, Slack, Facebook Messenger, email, APIs, and more. All these features are available at an economical rate of only $27 per month. For any inquiries, please reach out to us through our website's chat support portal. This enables you to interact with customers across multiple platforms without the need to toggle between different applications. Additionally, you can save frequently asked questions as preset replies for quicker engagement in conversations. The shared inbox functionality also facilitates internal communication among team members regarding any discussions or queries. By using OneHash Chat, you can effectively manage customer interactions and internal communications all in one unified space. This ensures that both customer service and teamwork can flourish without unnecessary obstacles.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cal ID
Facebook
Facebook Messenger
Median Cobrowse
OneHash CRM
Shopify
Slack
Stripe
WhatsApp
WooCommerce
viaSocket

Integrations

Cal ID
Facebook
Facebook Messenger
Median Cobrowse
OneHash CRM
Shopify
Slack
Stripe
WhatsApp
WooCommerce
viaSocket

Pricing Details

$12.00/month/user
Free Trial
Free Version

Pricing Details

$27 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ChatBeacon

Founded

1993

Country

United States

Website

www.chatbeacon.io

Vendor Details

Company Name

OneHash

Founded

2020

Country

United States

Website

www.onehash.ai/chat

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

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