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Description
Chargehound is an automated platform that assists businesses in reclaiming revenue lost due to chargebacks by streamlining the creation and submission of dispute responses. Its innovative system retrieves transaction data and supporting evidence directly from payment processors, which removes the necessity for manual data gathering and minimizes the possibility of human error. Upon receiving a chargeback, the platform swiftly crafts a detailed and personalized response using organized templates that feature essential information like shipping details, payment history, and customer insights. Subsequently, these responses are submitted on behalf of the user, ensuring compliance with deadlines and facilitating efficient dispute resolution. Chargehound also offers an intuitive dashboard that provides real-time analytics, enabling businesses to monitor, manage, and evaluate their chargeback activity, thus enhancing transparency regarding dispute outcomes. Furthermore, by leveraging this technology, businesses can focus more on their core operations while Chargehound effectively manages the complexities of chargeback disputes.
Description
Enhance the management of Reg E disputes by employing process automation, compliant letters, and digital signatures, achieving a remarkable 90% reduction in processing time. Improve the efficiency of CIP, CDD, and Loan exception management through automated deadline reminders, eLists, and compliant correspondence to significantly shorten correction processing times. FINBOA provides banks and credit unions with the tools necessary to modernize their back-office operations, maximizing efficiency, ensuring compliance, and enhancing the customer experience, all while lowering costs and mitigating reputational risks. With a comprehensive cloud-based automation platform and a suite of quick-to-implement, user-friendly, and cost-effective workflow solutions, FINBOA makes it feasible for organizations to embrace process automation seamlessly. This innovative approach not only streamlines operations but also positions financial institutions to respond swiftly to evolving regulatory demands.
API Access
Has API
API Access
Has API
Integrations
Braintree
PayPal
Stripe
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Chargehound
Country
United States
Website
www.chargehound.com
Vendor Details
Company Name
FINBOA
Founded
2016
Country
United States
Website
www.finboa.com/en/home
Product Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Product Features
Banking
ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring