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Description
Never respond to another chargeback! Stop wasting your time responding to chargebacks or losing money.
ChargeSentry wins back your revenue automatically! No other service compares to ChargeSentry – we’re less expensive, easier, and faster than the other guys.
Responding to your chargebacks is clumsy and time-consuming. Ineffective responses and lack of proper evidence cause poor results. Other chargeback response services don’t help much. They’re expensive, require long contracts, lengthy integration, and usually still require you to do something.
We started ChargeSentry to help small and medium-sized e-commerce merchants, just like you, eliminate the friction of responding to your chargebacks and ending revenue loss. Started by e-commerce and merchant processing industry veterans, we bring over 15 years of experience responding to countless chargebacks.
Description
RetentionLens is designed to assist subscription-based businesses in reclaiming involuntary churn, which refers to the revenue that can be lost due to failed or declined payments.
Upon the failure of a recurring charge, RetentionLens springs into action to recover that revenue: it implements intelligent payment retries scheduled for optimal success, sends automated dunning emails encouraging customers to update their payment information, and offers an intuitive hosted update process that simplifies payment corrections. Additionally, a recovery dashboard provides insights into saved revenue, highlights at-risk charges, and identifies areas where churn is occurring. The service integrates seamlessly with your payment infrastructure, such as Stripe, ensuring that the setup process is efficient, taking only minutes rather than weeks. It's important to note that the majority of subscription cancellations are not a result of customers intentionally leaving; rather, they stem from expired cards and soft declines, making recovery efforts the quickest and most cost-effective approach to increasing net revenue.
Developed in Europe with a strong emphasis on data protection, RetentionLens is particularly well-suited for SaaS, subscription, and membership organizations looking to mitigate revenue loss without needing to expand their workforce. Furthermore, its user-friendly interface ensures that businesses can easily navigate and utilize its features for maximum benefit.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Stripe
Yes
Authorize.Net
Yes
Bank of America Business Advantage
Yes
Braintree
Yes
Chase Business Complete Banking
Yes
Elavon
Yes
Fiserv
Yes
Global Payments
Yes
Maxio
Yes
PayCafe
Yes
Integrations
Stripe
Yes
Authorize.Net
No
Bank of America Business Advantage
No
Braintree
No
Chase Business Complete Banking
No
Elavon
No
Fiserv
No
Global Payments
No
Maxio
No
PayCafe
No
Pricing Details
$99.95 per month
Packages start at $99/mo., with a free package option.
Free Trial
No
Free Version
Yes
Pricing Details
$59/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ChargeSentry
Country
United States
Website
www.chargesentry.com
Vendor Details
Company Name
Monrad Ruzt Technology
Founded
2025
Country
Switzerland
Website
ruzt.ai
Product Features
Accounts Receivable
ACH Payment Processing
No
Billing & Invoicing
No
Check Processing
No
Collections Management
Yes
Online Payment Processing
Yes
Overpayment Processing
No
Partial Payments
Yes
Receivables Ledger
No
Recurring Billing
Yes
Chargeback Management
Chargeback Dispute Management
Yes
Chargeback Insurance
No
Chargeback Prevention
Yes
Chargeback Recovery
Yes
For Banks / Issuers
Yes
For Merchants
Yes
For Suppliers / Manufacturers / Distributors
Yes
Fraud Detection
Yes
Reporting / Analytics
Yes
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
Yes
Data Security
Yes
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
No
Promotions Management
No
Returns Management
Yes
Reviews Management
Yes
SEO Management
No
Shopping Cart
No
Templates
No
Fraud Detection
Access Security Management
No
Check Fraud Monitoring
No
Custom Fraud Parameters
No
For Banking
Yes
For Crypto
No
For Insurance Industry
No
For eCommerce
Yes
Internal Fraud Monitoring
Yes
Investigator Notes
Yes
Pattern Recognition
Yes
Transaction Approval
No