Average Ratings 0 Ratings
Average Ratings 12 Ratings
Similar Products
-
Zoho AssistZoho Assist is your all-in one remote access solution. It allows you to access remote devices and manage them. You can access your overseas assets and manage them through a web-based remote support session in just a few minutes. Zoho Assist works entirely in the cloud. You can set up remote access without being present and monitor your remote computers, laptops, phones, and servers from anywhere. Zoho Assist works with all major firewalls. It also seamlessly navigates through proxy servers. Get technical support now with industry-standard SSL with 256-bit AES data encryption to protect your data against phishing attacks and other malicious activities
-
ISL Light Remote DesktopISL Light is a remote desktop software that is easy to use for security-conscious users. It offers great value-performance. ISL Light is a powerful tool for IT staff and support personnel to solve problems remotely via remote support, unattended access, or screen-sharing from mobile devices. It is cross-platform and provides 256-bit encrypted sessions, all the standard remote access features, as well as session recording, chat, videocall and multi-monitor support, file transfers, reporting, and many other important extras. Users can choose between cloud and on-premise services. ISL Online license doesn't limit the number or workstations of clients, users, and users you can support. It is a reliable, highly secure software that can be used in all industries, including banks, hospitals, government institutions, and insurances.
-
ServoDeskEasy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size. - Manage multiple data channels with one interface Roles-based access to tickets - Email integration that creates and acknowledges tickets automatically. - Features rich reporting tool and dynamic dashboards. - Roles based Customer Portal - Simple to use business rules and workflows to drive automated processes. - API's for integration with third party software. We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
-
AdvantageAdvantage is a superior subscription management system that allows you to order products and services with total flexibility. Flexibility allows you to run your business efficiently in the way that you want. You need a market-responsive order-to-cash solution to keep up with the increasing consumer preference for subscription and membership models.
-
HightouchYour data warehouse is your source for truth about customer data. Hightouch syncs these data to the tools your business relies on. Your sales, marketing, customer success and customer service teams will have a 360@ view on the customer through the tools they trust. Eliminate tedious data requests. Hightouch operationalizes data warehouses to make analytics real. Better data can drive growth. Personalized campaigns can be run across all channels, including email, push, ads, and social media. You don't need engineering favors to iterate. Improved data can increase revenue. Target leads with custom PQL or MQL models. Sync one view of the customer with your CRM. Better data will prevent churn. Your CS CRMs should have a 360-degree view of your customers. You can use customer data to identify customers at risk. Your data warehouse contains all of your data. Analytics is just the beginning. Hightouch makes your data warehouse operational by empowering you with SQL to sync data to any SaaS platform.
-
Vehicle Acquisition Network (VAN)Vehicle Acquisition Network (VAN) is private-party vehicle acquisition software for franchise and independent auto dealerships. It helps dealers buy used cars directly from consumers in their local market, alongside trade-ins and instead of paying up at auction. VAN pulls for-sale-by-owner listings from 25+ online marketplaces into one dashboard, filters out dealer and scam listings and Do-Not-Call numbers, and adds VIN decoding and market valuation to each vehicle. Buyers call, text, and email sellers from inside VAN, and every conversation stays attached to the car it is about. On VAN Accelerate™, outreach and follow-up run automatically, KBB ICO leads get a text back within minutes, and AccuTrade leads get an automatic response. For dealers without a buyer on staff, VAN Managed Buyer™ supplies a full-time buyer who is hired, trained, and managed by VAN. The dealership still makes the final buy decision and signs the check. Every plan includes an Acquisition Coach™, and VAN works with vAuto, VINCUE, CARFAX, AutoCheck, and most dealer CRMs. VAN was founded in 2013 and serves dealers in the United States, Puerto Rico, and Canada. Plans start at $1,695 per month. To see VAN on your market, call 855-952-4949.
-
MikMakMikMak, a SPINS company, is a global software company that provides a leading commerce intelligence and orchestration platform for multichannel brands, helping them grow in real-time. In January of 2026, MikMak was acquired by SPINS, bringing together two category leaders in commerce intelligence and best-in-class data and insights. The combined entity provides brands with an unrivaled, unified view of availability, point-of-sale performance, and consumer behavior, globally and in real-time.
-
sellerboardAmazon sellers profit analytics that are accurate Provide detailed information about Amazon fees (e.g. FBA fee, commissions, PPC spend, return cost, promotion costs and your fixed costs (e.g. Virtual Assistant, Prep Center You can also view your data by time period (today or yesterday) and by product. Our flexible charts allow for quick and easy analysis of your Key Performance indicators. Everything can be customized: KPI's (e.g. sales, units profit, return costs etc. The output can be filtered by timeframe and granularity (e.g. last year by month, or last month by day). You can filter the view by product or marketplace (with multi-selection). You can view summary information and drill down into product details for each period. It's a clickable, smart P&L statement that allows you to focus on each parameter (e.g. amazon fees) for each time period.
-
EcholoNEcholoN is a flexible platform for IT Service Management (ITSM), Enterprise Service Management (ESM), Service Desk, Help Desk, Customer Service and Field Service Management. It helps organizations manage service processes, workflows, assets, knowledge and business information in one integrated environment. A key component is the EcholoN Enterprise Application Framework. It enables companies to configure workflows, forms, data structures, roles and business logic and to create individual business applications on the same platform. This allows EcholoN to support requirements beyond traditional ticketing and service management. The platform covers Incident, Request, Problem and Change Management, Service Catalogs, Knowledge Management, IT Asset and Configuration Management, customer and contract processes, complaint management, quality processes, maintenance and technical field service. Workflow automation, rules, notifications, escalations, dashboards and reporting help standardize processes, improve transparency and reduce manual effort. EcholoN can be used across IT and other departments such as customer service, technical service, facilities, HR and quality management. With its modular architecture, integration capabilities and Enterprise Application Framework, EcholoN provides a scalable foundation for ITSM, ESM, Field Service, process automation and custom enterprise applications.
-
FreshserviceFreshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.
Description
Quickly integrate all your marketplaces with accounts from Zendesk, Freshdesk, Help Scout, Gorgias, Re:amaze, or Zoho Desk in just a few minutes. As buyer messages come in, you’ll see order details conveniently displayed alongside. This allows you to respond efficiently from a single interface—it's incredibly straightforward. By utilizing robust features such as automated responses, tailored business rules, and specially designed filters, you can deliver customized support in significantly less time and with minimal effort. Consequently, even a small team can effectively assist a larger number of customers. By consolidating all your customer data in one central hub, you can greatly reduce your response times. With ChannelReply, you gain the necessary tools to resolve issues quickly, allowing you to focus more on driving sales! Additionally, this streamlined approach enhances customer satisfaction and boosts overall productivity.
Description
Help Scout, a web-based helpdesk software, allows you to delight customers and provide exceptional customer service. Help Scout is suitable for all companies and allows businesses to provide personalized support. The platform features collaboration features to keep everyone on one page, automated workflows and best-in-class reporting. It also has an integrated knowledge base and robust API. Help Scout integrates with voicemail and live chat services such as Olark and Snap Engage.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Shopify
Yes
AppFollow
No
CloudTalk
No
Constant Contact
No
Crowdin
No
Google Workspace
No
Help Desk Migration
No
HelpShelf
No
Jira Service Management
No
JustCall
No
Integrations
Shopify
Yes
AppFollow
Yes
CloudTalk
Yes
Constant Contact
Yes
Crowdin
Yes
Google Workspace
Yes
Help Desk Migration
Yes
HelpShelf
Yes
Jira Service Management
Yes
JustCall
Yes
Pricing Details
$31 per month
Free Trial
Yes
Free Version
No
Pricing Details
$10.00/month/user
Basic - $10/ user / month
Standard - $20/ user / month
Plus - $35/ user / month
Standard - $20/ user / month
Plus - $35/ user / month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Threecolts
Founded
2021
Country
United Kingdom
Website
www.channelreply.com
Vendor Details
Company Name
Help Scout
Founded
2011
Country
United States
Website
www.helpscout.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
Yes
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
Yes
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
Yes
Decision Tree
No
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
Yes
Self Service Portal
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
