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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Don't allow your latest features and thrilling projects to be overlooked in a blog or newsletter; instead, showcase your hard work to every customer and keep them informed about your ongoing improvements. We recognize that custom categories and domains are essential for any changelog, which is why we provide them at no cost to all users. Design a changelog that reflects your company's identity rather than conforming to arbitrary constraints. Our user-friendly editor streamlines the posting process, enabling you to create attractive and compelling updates in just a few minutes. You can select from inline or sidebar widgets to ensure your changelog remains prominently displayed on your landing page without disrupting the customer experience. Additionally, engage your most valuable prospects and loyal customers by providing email notifications for your key updates and new features. This proactive approach not only enhances visibility but also fosters a deeper connection with your audience.

Description

Rapidr allows you to incorporate customer feedback into product development. Analyze, collect, and organize feedback from different sources. Prioritize to determine which feedback has the greatest business impact. Close the feedback loop by notifying customers, creating a Roadmap, and/or a built-in Changelog. Rapidr is a unified customer feedback system that gives you all the tools you need to listen, analyze, and close the feedback loop.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$19.95 per month
Free Trial No 
Free Version Yes 

Pricing Details

$19/month
14-day free trial. No credit card required.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ChangeCrab

Website

changecrab.com

Vendor Details

Company Name

Rapidr

Founded

2020

Country

United States

Website

rapidr.io

Product Features

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics No 
Bug Reports Yes 
Community Feedback Tools Yes 
Live Chat Yes 
Negative Feedback Management Yes 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture Yes 
Surveys No 
User Testing Tools Yes 
Video Feedback No 
Visual Feedback Tools Yes 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Alternatives

Headway Reviews

Headway

Headway App

Alternatives