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Average Ratings 5 Ratings

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ease
features
design
support

Description

Chalk CRM is an online field service customer relationship management system designed specifically for contractors and service-oriented companies that need to estimate and schedule tasks. It effectively manages customer information and leads, generates estimates using a price book, and facilitates the sending of quotes via text or email, while also enabling the collection of signatures and deposits, transforming approved estimates into scheduled tasks. The platform features various scheduling options, including daily, weekly, monthly, and route-map views, and supports crew scheduling, visit reminders, time tracking, and the ability to upload job-related photos. Customers can be invoiced directly, and payments can be processed through Stripe via card or bank transfers, all while monitoring outstanding balances and automating payment reminders. Additionally, Chalk offers functionality such as two-way text messaging, a customer portal, permissions management for teams, comprehensive reporting, and capabilities for importing and exporting data. The advanced AI plan introduces ChalkBot, which assists with customer responses, appointment bookings, and follow-ups on quotes; developers can also access an API under this plan. This versatile tool caters to a variety of service industries, including painting, fence and deck staining, pressure washing, landscaping, cleaning, remodeling, handyman services, and pool maintenance, making it a comprehensive solution for business needs. Ultimately, Chalk CRM aims to streamline operations, enhance customer interactions, and improve overall efficiency for service businesses.

Description

Pool Service Software (PSS) is a comprehensive management application designed specifically for pool service businesses, enabling them to enhance and modernize their operations by integrating multiple functions like routing, job management, quoting, invoicing, payments, and service tracking into a single user-friendly platform. With its route optimization feature, companies can effectively reduce time, mileage, and fuel expenses while efficiently managing estimated work hours and GPS-guided schedules. Users benefit from an intuitive drag-and-drop scheduling system that allows for easy tracking of quotes and jobs, along with the ability to attach photos and detailed notes to service records. Tailored invoicing capabilities for the pool industry include web invoices, online payment options, AutoPay, bulk processing, and job-linked photo invoices, seamlessly integrating with QuickBooks Online and Stripe for synchronized billing and secure payment handling. Additionally, PSS offers features for tracking visit costs, customizable checklists that encompass readings, dosages, and tasks, as well as equipment management that includes photo storage and warranty tracking, complemented by an integrated LSI water balance calculator. This all-encompassing software solution ultimately empowers pool service providers to operate more efficiently and provide improved service to their clients.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Stripe Yes 
Apple Calendar Yes 
Google Calendar Yes 
Microsoft Outlook Yes 
QuickBooks Online No 
Quo Yes 

Integrations

Stripe Yes 
Apple Calendar No 
Google Calendar No 
Microsoft Outlook No 
QuickBooks Online Yes 
Quo No 

Pricing Details

$49/month
Core is $49 per month or $490 per year; AI is $99 per month or $990 per year, with two months free on annual billing. Additional team seats are $14 per user per month. Customer card payments are processed through Stripe at Stripe's standard rates.
Free Trial Yes 
Free Version No 

Pricing Details

$49.99 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ChalkCRM

Country

United States

Website

chalkcrm.com

Vendor Details

Company Name

Pool Service Software (PSS)

Country

United States

Website

poolservice.software/

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

Pool Service

Billing & Invoicing Yes 
Chemical Readings Yes 
Customer Management Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Work Order Management Yes 

Alternatives

No Alternatives

Alternatives

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