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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cerence stands out as a leading AI assistant solution specifically tailored for global mobility, providing an extensive array of products, services, innovations, and toolkits that enhance user experiences within the mobility landscape. As advancements in automotive technology continue to evolve, Cerence paves the path for a revolutionary generation of in-car assistants, offering a multi-modal and intricately integrated companion that supports drivers on their everyday journeys while ensuring their safety, comfort, productivity, and access to information. The Cerence Co-Pilot represents a groundbreaking innovation in automotive voice assistance, evolving it into a proactive and intuitive AI companion that offers unprecedented support to drivers. Operating directly from a vehicle's head unit, the Cerence Co-Pilot leverages sophisticated AI algorithms that are seamlessly integrated with the car's sensors and data, enabling it to interpret complex scenarios both within the vehicle and in its surroundings. This level of integration not only enhances the driving experience but also sets a new standard in automotive technology.

Description

Salesforce Agentforce Automotive is a purpose-built automotive CRM designed for OEMs, retailers, dealers, and captive finance organizations. It brings together driver profiles, vehicle data, and service history into one unified platform. By centralizing information, teams gain complete visibility into every customer interaction across the ownership lifecycle. AI-powered agents deliver real-time alerts, recommendations, and next-best actions directly within workflows. Sales and service teams can proactively engage drivers to resolve issues and enhance satisfaction. The platform streamlines management of leases, warranties, and claims to reduce friction and improve efficiency. Contextual data enables personalized offers, upgrades, and immersive in-vehicle experiences. Integration with Data 360, MuleSoft, Marketing Cloud, and Commerce Cloud expands data activation and engagement capabilities. Built-in automation increases productivity while reducing manual effort. Agentforce Automotive helps automotive organizations accelerate innovation and build long-term brand loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Collate
Microsoft Connected Vehicle Platform
Salesforce

Integrations

Collate
Microsoft Connected Vehicle Platform
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cerence

Country

United States

Website

www.cerence.com/cerence-products/core-technologies

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/automotive/cloud/

Product Features

Product Features

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

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