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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cerb serves as a comprehensive hub for all your team's contact center information. You can generate records to monitor various aspects that matter to you, such as survey feedback, form submissions, customer satisfaction ratings, orders, suppliers, assets, products, deals, client reviews, courses, students, licenses, and more. Enhance your tracking by adding fields for numbers, decimals, dates, checkboxes, currency, file uploads, geographical coordinates, lists, multiple-choice options, picklists, record links, URLs, or open text entries. If those options still fall short, there's the flexibility to create your own custom field types. Dive into a rich interconnection of data through powerful search queries. For instance, if you need to find a list of resolved email exchanges with customer support from the last year that started on a weekday but occurred outside regular business hours, involved healthcare clients in Europe with more than 100 employees, lacked an active service-level agreement, included at least one female executive, took over a week for a response, and did not contain any PDF attachments larger than 1MB, Cerb can fulfill that request effortlessly. With such robust capabilities, you can ensure that no detail goes overlooked in your data management efforts.

Description

Mav serves as an AI assistant designed specifically for acquiring customers in the Fintech sector. It facilitates automated dialogues with your prospects and clients, distinguishing itself from traditional SMS broadcasts, one-way notifications, or spammy promotional texts. With Mav, users engage in genuine two-way conversations that allow for meaningful replies, enhancing the overall buying journey for Fintech customers. Navigating the online purchase of financial services can often feel lengthy and complicated, presenting numerous chances for customers to become disoriented, confused, or abandon the process altogether. After receiving a quote, potential clients may explore other options and drop off before completing their applications. They might have faced disqualification for a service previously, but their circumstances could have changed, leaving questions about their current interest level, the need for additional time, or possible purchases made with competing providers. Mav’s approach ensures that no potential customer slips through the cracks, ultimately streamlining the entire acquisition process.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Zapier
Causal
HubSpot CRM
HubSpot Customer Platform
Salesforce Sales Cloud
Slaask
Velocify
Wufoo

Integrations

Zapier
Causal
HubSpot CRM
HubSpot Customer Platform
Salesforce Sales Cloud
Slaask
Velocify
Wufoo

Pricing Details

$30 per seat per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Webgroup Media

Country

United States

Website

cerb.ai/

Vendor Details

Company Name

Mav

Founded

2016

Country

United States

Website

hiremav.com

Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Alternatives

Alternatives

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