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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Boost your sales and enhance your conversion rates by effectively presenting the ideal service while ensuring you can uphold your promises. Centiro excels in delivering accurate lead time commitments derived from genuine carrier and delivery network data. We assist clients in discovering an optimal balance where customer ease aligns with network productivity by integrating their own service point networks with those of carriers and other collaborators. You have the flexibility to customize and position the appropriate components according to your website, operational processes, and the surrounding context. Keeping the delivery customer updated is essential for convenience, excellent service, and cost-effectiveness. The delivery process presents a valuable opportunity to maintain communication with consumers, encouraging repeat interactions while boosting satisfaction and revenue. By merging location-based real-time tracking and geofencing with event-triggered notifications, you can harness the advantages of various approaches to create a comprehensive customer experience. This integration not only enhances operational efficiency but also strengthens customer loyalty.

Description

Hantera_ serves as the go-to commerce operations platform for brands that recognize the significance of post-purchase experiences in fostering customer loyalty. Once a customer completes their purchase, they transition from shopping to anticipating confirmation, tracking, delivery, and assistance in case of issues. Hantera_ ensures that commitments are met by proactively addressing potential problems before they escalate into support inquiries, such as late deliveries, inventory discrepancies, refund delays, and ambiguous return policies. In instances where issues do arise, Hantera_ equips your team with comprehensive order details, customer histories, and tailored recovery solutions aligned with your brand, transforming setbacks into opportunities that showcase your reliability. Additionally, Hantera_ integrates your ERP, eCommerce, POS, and support systems into a cohesive framework, automating routine operational tasks while enhancing human judgment with AI support rather than replacing it. With Hantera_, expect fewer unmet expectations, quicker resolutions, and an increase in customer retention rates, ultimately leading to a thriving business relationship. Embrace the power of seamless commerce operations and watch your brand flourish.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Avalara No 
Ingrid Delivery Platform No 
Inriver PIM No 
Manhattan Active Warehouse Management Yes 
Microsoft Dynamics 365 Business Central No 
PayPal No 
Shopify No 
Stripe No 
Zendesk No 
Zuper Yes 
nShift No 

Integrations

Avalara Yes 
Ingrid Delivery Platform Yes 
Inriver PIM Yes 
Manhattan Active Warehouse Management No 
Microsoft Dynamics 365 Business Central Yes 
PayPal Yes 
Shopify Yes 
Stripe Yes 
Zendesk Yes 
Zuper No 
nShift Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€1000/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Centiro

Founded

1998

Country

Sweden

Website

www.centiro.com

Vendor Details

Company Name

Hantera AB

Founded

2023

Country

Sweden

Website

www.hantera.io

Product Features

Supply Chain Management

Demand Planning No 
Electronic Data Interchange No 
Import / Export Management No 
Inventory Management No 
Order Fulfillment No 
Order Management No 
Sales & Operations Planning No 
Shipping Management No 
Supplier Management No 
Transportation Management No 
Warehouse Management No 

Transportation Management

Billing & Invoicing No 
Carrier Management No 
Customer Management No 
Dispatch Management No 
Driver Management No 
Fleet / Equipment Management No 
Load Management No 
Order Management No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Shipment Management No 

Product Features

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

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