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Description
The Centaur Travel Business Management System (TBMS) is crafted to address the daily operational needs of tour operators who provide a variety of travel options, including packaged tours, flexible itineraries, group trips, cruises, fly-drive services, and tailor-made packages. It is capable of handling the most rigorous demands in sales, marketing, call center operations, reservations, accounting, customer support, and back-office procedures, making it suitable for tour operators of any scale. With Centaur TBMS, businesses can effectively oversee customer interactions, enhancing both profitability and retention throughout the entire sales and service process. Additionally, the system's modules can seamlessly integrate with both existing and third-party systems, such as CRS and payment processors, allowing operators to implement the system in a cost-efficient manner while maximizing their current IT resources. Furthermore, all components of the platform can be accessed via any web browser, offering convenience and flexibility to users. This accessibility ensures that tour operators can manage their operations from virtually anywhere, adapting to the fast-paced nature of the travel industry.
Description
VOYAGE 2.0 serves as a comprehensive desktop solution tailored for Tour Operators, accommodating both In-Bound and Out-Bound Tour activities. This innovative system streamlines operations by managing everything from the initial inquiry phase for FIT/GIT arrangements to the creation of detailed itineraries. Upon confirmation of inquiries, VOYAGE allows for file management similar to current practices but enhances the process with a more organized and efficient execution approach. The platform facilitates the entire journey from handling inquiries to generating final invoices, ensuring a seamless transition throughout. After operations are completed, the information gathered can be leveraged for future customer relationship management (CRM) strategies, helping foster repeat business. Designed with the unique requirements of various tour operators in mind, VOYAGE emphasizes the importance of data utilization over mere data maintenance and compilation. Ultimately, VOYAGE is committed to addressing all operational demands, whether they arise daily, weekly, monthly, or annually, empowering users to focus on enhancing their business strategies. Additionally, this solution fosters a more productive environment by reducing the chaos often associated with tour operations.
API Access
Has API
API Access
Has API
Integrations
Active Directory
Amazon RDS
Amazon S3
Amazon Web Services (AWS)
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
Jitterbit
Mailchimp
Microsoft Dynamics 365
Integrations
Active Directory
Amazon RDS
Amazon S3
Amazon Web Services (AWS)
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
Jitterbit
Mailchimp
Microsoft Dynamics 365
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Centaur Systems
Founded
2000
Country
United States
Website
www.centaursystemsinc.com
Vendor Details
Company Name
Futuristic Software Consultancy
Country
India
Website
www.futuristicsoftwares.com
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management