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Description
Cenntrax is an enterprise transportation management system designed for compliance-driven courier, delivery, and logistics teams. It brings together dispatch management, load tracking, customer management, carrier management, accounting, invoicing, and driver communication in one platform. The software includes three connected products: an agent dashboard for internal operations, a client portal for customer self-service, and a mobile driver app for field updates. Dispatchers and administrators can create loads, assign carriers, manage price plans, track settlements, generate invoices, and configure more than 40 operational settings. Drivers can use the iOS and Android app to scan barcodes, share GPS locations, capture electronic signatures, upload photos, and send real-time delivery confirmations. Customers can track shipments, query orders, manage inbound deliveries, view routes, and access delivery information without contacting support. Cenntrax gives each business its own dedicated AWS-based cloud setup, helping keep company data private, backed up, and configured around its specific rules and branding. The platform also supports compliance controls, audit trails, role-based access, secure logins, and enterprise-grade options such as SOC 2, HIPAA, PIPEDA, GxP, NIST, and cold chain monitoring. By combining logistics operations, customer visibility, driver tools, and dedicated infrastructure, Cenntrax helps delivery companies improve efficiency, accountability, and service transparency.
Description
From a customer portal to efficient dispatch management, bulk invoicing, online payments, driver settlements, tracking, AI-assisted routing, and beyond, your customers can seamlessly place new orders via the portal, which are immediately visible on the dispatcher’s screen, eliminating the need for phone calls. The dispatcher’s station oversees and optimizes the essential delivery workflow, ensuring precise scheduling and monitoring of high-value packages in transit. Additionally, drivers utilize mobile applications that relay navigation details back to the office to track delivery milestones and provide final proof of delivery. With features like driver tracking and Service Level Monitors, dispatchers can select the nearest driver to skillfully navigate through congested traffic areas, ensuring timely arrivals. This comprehensive system not only streamlines operations but also enhances overall customer satisfaction through its efficiency and reliability.
API Access
Has API
API Access
Has API
Integrations
Fleet Complete
Geotab
QuickBooks Accountants
Samsara
Pricing Details
$2500/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cenntrax
Founded
2021
Country
Canada
Website
cenntrax.com
Vendor Details
Company Name
Qualikom Canada
Country
Canada
Website
qualikom.com
Product Features
Logistics
3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management
Transportation Management
Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management
Product Features
Courier
Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling