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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Causia® offers an all-encompassing platform for managing complaints and remediation cases, providing users with unparalleled oversight and control in one cohesive solution. Recognizing that different sectors have unique needs, we have developed multiple editions of our complaints management software tailored to specific industries. This tailored approach ensures that professionals can navigate their challenges with greater ease. With a global presence, Causia® has successfully implemented hundreds of complaints and remediation solutions, boasting a vast number of satisfied users. Our innovative products have enabled clients to efficiently handle millions of complaints while uncovering valuable insights that fuel genuine enhancements. Powered by Salesforce, our software is designed specifically for managing complaints, quality, and compliance across various industries, making it an essential tool for businesses aiming for excellence.

Description

Serviere simplifies the process of service requests by improving communication and streamlining the process. Engineers and managers can collect, analyze and respond in real-time. Customers can track the status of their complaints. Comprehensive solution for efficient service administration.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Causia

Website

www.causia.com.au

Vendor Details

Company Name

Impiger Technologies

Founded

2004

Country

United States

Website

www.impigertech.com

Product Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Product Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

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