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Description
Catch CRM is a cutting-edge platform that integrates AI technology to streamline the management of leads, dispatching, invoicing, and customer reviews for home service businesses, all within a single interface. It enables rapid response to leads in under a minute, ensuring timely engagement through various channels such as phone calls, web forms, website chat, and Facebook lead ads, which are all consolidated into one comprehensive pipeline. The AI Office feature enhances this by incorporating an automatic call dialer, a 24/7 AI texting service, and Facebook AI, ensuring that new leads are promptly addressed to prevent them from going cold.
In terms of scheduling and dispatch, an online booking tool helps populate the calendar, while the dispatch board efficiently assigns technicians to the appropriate jobs, facilitated by a mobile app that empowers technicians to manage their tasks directly in the field. When it comes to financial transactions, AI-generated proposals can include photos and e-signatures, and payments can be processed using Stripe at its standard fee, with no additional markup; furthermore, the two-way synchronization with QuickBooks guarantees up-to-date financial records.
Additionally, the platform automates email campaigns and follow-up sequences, allowing business owners to maintain consistent communication without added effort, thus enhancing overall productivity and customer retention. This comprehensive solution ultimately simplifies operations, enabling home service businesses to focus on delivering exceptional service.
Description
Droptop is an advanced, cloud-driven platform for managing oil changes and automotive services that operates on any device, aiming to streamline shop workflows by enabling users to invoice, schedule appointments, scan VINs, access OEM recommendations, and handle integrated payments—all from a single interface. It facilitates real-time collaboration across multiple devices, allowing technicians to simultaneously work on the same order, and provides smooth integrations with various vehicle data sources, CARFAX license plate searches, parts catalogs, QuickBooks Online, and marketing tools. Droptop is equipped with a comprehensive suite of features, such as quoting and invoicing, appointment scheduling, dispatching, data dashboards, reporting tools, inventory management with purchase order capabilities, as well as customer and fleet oversight, time clock functions, VIN and UPC barcode scanning, and invoice payment links. Additionally, the platform boasts a customizable scheduling application that empowers customers to book and pay for their appointments independently, while also offering features like live bay displays, precise compatibility information for fluids and parts, service history tracking, and detailed inspection lists. This all-in-one solution ultimately enhances the efficiency and productivity of automotive service operations, allowing businesses to deliver superior customer experiences.
API Access
Has API
API Access
Has API
Integrations
CARFAX
Cinchy
Facebook Ads
Gift Up!
QuickBooks Accountants
QuickBooks Online
Steer
Stripe
Zapier
Integrations
CARFAX
Cinchy
Facebook Ads
Gift Up!
QuickBooks Accountants
QuickBooks Online
Steer
Stripe
Zapier
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$165 per operation per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Catch CRM
Founded
2026
Country
United States
Website
catchcrm.ai/
Vendor Details
Company Name
Droptop
Founded
2018
Country
Canada
Website
www.droptop.io
Product Features
Product Features
Auto Body
Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management
