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features
design
support

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Write a Review

Description

Case Closed Software is the most trusted CJIS-Compliant case manager software for multi-jurisdictional investigative units. The most flexible and powerful feature set available on the market. CASE CLOSED SOFTWARE™ is the most powerful investigation management software available. Case Closed Software is a powerful web-based investigative software that can manage case management for multi-jurisdictional investigation units. CJIS-compliant, Case Closed Software can be used on both our secure cloud and on your own servers. This software is the gold standard for international agencies and specialized task forces, state agencies of investigation, gangs and organized crime units, as well as other more specialized investigative agencies. Track and manage cases from start-to-finish, including court status, dispositions, charges, images and defendants. Just a few clicks and your entire case file can be emailed. All case documents will be attached to the email automatically.

Description

In today's society, there is an increasing need for communities to access law enforcement data and public records. Ensuring transparency within agencies has become essential for building strong relationships with these communities. Unlike conventional “crime mapping” tools, Citizen RIMS emerges as a distinctive solution, closely integrated with other offerings from Sun Ridge Systems. Essentially, Citizen RIMS is specifically designed to work in harmony with RIMS. This seamless integration provides notable benefits, such as guaranteeing precise data, complying with departmental security protocols, offering an enhanced range of features, and delivering more detailed information for all operational facets. When users navigate to this website, they will be greeted by a customizable disclaimer. Additionally, the platform allows users to explore both live and historical incident mapping, enabling them to visualize current and past incidents while analyzing crime trends through interactive maps. This user-friendly approach not only enhances community awareness but also promotes proactive engagement with local law enforcement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accurint Crime Analysis No 
COI Tracker No 
CipherTrust Data Security Platform No 
ESO EHR No 
ESO Fire RMS No 
FireScene No 
FirstWatch No 
Google Maps No 
Guard1 No 
HealthEMS No 
NicheRMS365 No 
OpenGov No 
Peregrine No 
StreetWise CADlink No 
The Portal Connector No 
Tyler Supervision No 
WatchGuard Application Control No 
Zebra MotionWorks Asset No 
iMars No 

Integrations

Accurint Crime Analysis Yes 
COI Tracker Yes 
CipherTrust Data Security Platform Yes 
ESO EHR Yes 
ESO Fire RMS Yes 
FireScene Yes 
FirstWatch Yes 
Google Maps Yes 
Guard1 Yes 
HealthEMS Yes 
NicheRMS365 Yes 
OpenGov Yes 
Peregrine Yes 
StreetWise CADlink Yes 
The Portal Connector Yes 
Tyler Supervision Yes 
WatchGuard Application Control Yes 
Zebra MotionWorks Asset Yes 
iMars Yes 

Pricing Details

Fully Hosted/CJIS Compliant pricing available.
Onsite pricing is available.
Perpetual/Annual/Monthly options.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Crime Tech Solutions

Founded

2016

Country

United States

Website

www.caseclosedsoftware.com

Vendor Details

Company Name

Sun Ridge Systems

Country

United States

Website

sunridgesystems.com/applications/records-management/citizenrims/

Product Features

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

Law Enforcement

Case Management Yes 
Certification Management Yes 
Court Management No 
Court Management Integration Yes 
Crime Scene Management No 
Criminal Database Yes 
Dispatching No 
Evidence Management Yes 
Field Reporting Yes 
Incident Mapping Yes 
Internal Affairs Administration Yes 
Investigation Management Yes 
Scheduling Yes 

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