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Description

Carti serves as an AI-driven sales assistant that transforms casual shoppers into purchasing customers. Designed exclusively for Shopify sellers, Carti provides each visitor with a tailored shopping journey by swiftly addressing inquiries, suggesting suitable products, and facilitating the checkout process, all without the need for human assistance. In contrast to standard chatbots, Carti learns from your entire inventory, store guidelines, and consumer behaviors to provide precise and relevant answers. It actively engages with visitors to prevent them from exiting the site, recovers lost sales through personalized follow-ups, and offers valuable insights into customer inquiries, allowing you to enhance your online store. With a straightforward setup that takes just five minutes and requires no programming skills, Carti is ready to use right away. Regardless of whether you offer fashion, beauty products, home essentials, or pet supplies, Carti seamlessly adjusts to fit the nuances of your business and brand personality, ensuring a consistently engaging experience for your customers. Ultimately, Carti not only boosts sales but also enriches the overall shopping experience.

Description

Microsoft has introduced Copilot Checkout and Brand Agents, innovative AI-enhanced commerce features aimed at streamlining the customer journey from exploration to purchase, allowing users to discover, evaluate, and finalize transactions within an AI chat without leaving the conversation, all while ensuring that merchants retain oversight of the sale and customer interactions. The Copilot Checkout feature integrates a seamless conversational shopping and payment process into the Microsoft Copilot AI platform, enabling customers to inquire about products, receive tailored recommendations, compare choices, and finalize purchases directly within the chat interface, eliminating the need for redirects and enhancing the user experience, with payment processing managed through established partners such as PayPal, Shopify, and Stripe. Additionally, Brand Agents serve as AI-driven shopping assistants that merchants can implement on their own websites, initially through platforms like Shopify and Microsoft Clarity, to offer personalized brand-centric conversational support, address customer inquiries in the brand’s unique tone, and assist visitors in navigating inventory and overcoming concerns. This combination of tools not only enhances the shopping experience but also empowers brands to maintain their identity and engage customers more effectively.