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Description
Ink 2 represents Cartesia's most advanced and precise streaming speech-to-text model, designed specifically for production voice agents, boasting the lowest word error rate and superior turn detection of any available streaming STT. This model excels in accurately transcribing structured data types like phone numbers, dates, and email addresses on the first attempt, while intuitively recognizing when a speaker begins and ends their speech, eliminating the need for a separate voice activity detection mechanism. Integrated turn detection allows voice agents to respond to events seamlessly, rather than sifting through raw transcript segments. Ink 2 generates a comprehensive array of turn events, providing agents with definitive cues regarding when to listen, interrupt, contemplate, prepare to respond, retract an untimely reply, or engage in conversation. Additionally, the transcript retains a cumulative nature within each turn, ensuring that every update presents the complete text transcribed up to that point rather than just the incremental changes, and the emitted text is considered final the moment it is sent. This innovative design enhances the interaction quality between voice agents and users, making conversations smoother and more effective.
Description
eMite serves as a comprehensive operational intelligence platform that integrates sophisticated analytics, data correlation, KPI management, and threshold alerting into a single, ready-to-use solution accessible via a web browser, facilitating actionable insights from both current and archival data. The platform boasts a highly adaptable and robust ETL (extract, transform, load) framework, utilizing various technologies such as APIs, XML, JSON, and SQL for effective data extraction. With over 80 pre-built adaptors, eMite seamlessly integrates data from popular third-party applications provided by companies like Salesforce, Microsoft, Oracle, Atlassian, Snare, and Genesys. Additionally, it accommodates data onboarding from more generic sources, including databases and Excel files, enhancing its versatility. Furthermore, eMite features a KPI management system that empowers users to create tailored KPIs that align with their specific operational needs, thus optimizing performance tracking and decision-making processes. This level of customization ensures that organizations can effectively monitor their unique metrics and improve their overall efficiency.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Avaya Aura
Genesys Cloud CX
Jira
Microsoft 365
Microsoft Excel
Oracle Berkeley DB
SQL Server
Salesforce
Integrations
Amazon Web Services (AWS)
Avaya Aura
Genesys Cloud CX
Jira
Microsoft 365
Microsoft Excel
Oracle Berkeley DB
SQL Server
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cartesia
Founded
2023
Country
United States
Website
docs.cartesia.ai/build-with-cartesia/stt/latest
Vendor Details
Company Name
eMite
Country
Australia
Website
www.emite.com/solutions/
Product Features
Product Features
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery