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Description
CareResolve is an AI-enhanced platform designed specifically for managing grievances in skilled nursing facilities. This tool assists SNF teams in efficiently receiving, categorizing, investigating, and resolving complaints from residents and their families by utilizing organized workflows, monitoring deadlines, maintaining documentation, facilitating approvals, and ensuring compliance with audit trails. Additionally, CareResolve leverages artificial intelligence to highlight recurring issues, condense intricate cases, recommend subsequent actions, and enable leadership to detect risks sooner across different facilities. By streamlining the grievance process, CareResolve ultimately aims to enhance the overall experience for both residents and staff.
Description
We enhance the efficiency of numerous healthcare facilities globally, simultaneously improving the experiences of both staff and patients. Our solution streamlines ambulatory care pathways, providing patients with greater peace of mind. With LGI eClinibase, visibility into patient care pathways is significantly increased, and waiting times are curtailed by sharing detailed information about each care episode. Transitioning from paper to digital allows for rapid access to data regarding referrals, waiting lists, and appointments. Users can generate lists and summaries from multiple clinical administrative systems regarding all episodes of care. The platform facilitates management of referrals, appointments, and patient communications across the entire facility, ensuring a cohesive workflow. Additionally, it offers automatic suggestions to correct patient records and identifies duplicate entries efficiently. Furthermore, it oversees the professional activities agenda, encompassing intake management, appointments, clinical documentation, and statistical reporting for the MSSS, thereby optimizing operational effectiveness throughout the healthcare system.
API Access
Has API
API Access
Has API
Integrations
Microsoft Power BI
Microsoft Teams
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CareResolve
Founded
2026
Country
United States
Website
careresolve.ai/
Vendor Details
Company Name
LGI Healthcare Solutions
Country
Canada
Website
lgisolutions.com/healthcare
Product Features
Nursing Home
Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling