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Average Ratings 180 Ratings

Total
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design
support

Average Ratings 0 Ratings

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Description

CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the United Kingdom and Australia. The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing and the Care Circle portal for friends and family. Subscription includes CQC and CIW compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance. Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot. CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty. Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025.

Description

InMyTeam is an all-encompassing platform specifically designed for home care and home health agencies that enhances operational workflows and increases productivity. The platform effectively tackles various challenges such as EVV compliance, claims management, and human resources for home care, while also streamlining OASIS assessments, integrating patient data, and supporting PDGM quality episodes for home health sectors. Regardless of whether your agency specializes in home care or home health care, InMyTeam equips you with essential tools to ensure compliance, improve operational effectiveness, and provide exceptional care. By minimizing administrative burdens, you can concentrate more on what truly counts—your patients and clients. Unique to InMyTeam is its capability to manage all patient interactions seamlessly, allowing you to assign specific roles to employees with restricted access as needed. Our flexible plans cater to agencies of all sizes, from new startups to established mid-sized firms, and we offer a straightforward flat fee for the software alongside optional advanced tools for enhanced functionality. Moreover, by streamlining these processes, InMyTeam empowers agencies to thrive in an increasingly complex healthcare landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ADP DataCloud
Access Abacus
Access Mosaic
Availity
CM
GP Connect
HHAeXchange
Hastee
Inovalon ONE Platform
Microsoft 365
Paychex Flex
QuickBooks Online
Sage 50
Sage Payroll
Sandata Home Care
Tempaid
Twilio
Viventium
Wolters Kluwer Wiz
Xero

Integrations

ADP DataCloud
Access Abacus
Access Mosaic
Availity
CM
GP Connect
HHAeXchange
Hastee
Inovalon ONE Platform
Microsoft 365
Paychex Flex
QuickBooks Online
Sage 50
Sage Payroll
Sandata Home Care
Tempaid
Twilio
Viventium
Wolters Kluwer Wiz
Xero

Pricing Details

£120 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CareLineLive

Founded

2014

Country

United Kingdom

Website

carelinelive.com

Vendor Details

Company Name

InMyTeam

Founded

2019

Country

United States

Website

www.inmyteam.com

Product Features

Home Care

CareLineLive is a comprehensive management platform tailored for home care agencies of all sizes aiming to provide safe, efficient, and person-centered care. This innovative solution replaces outdated paper methods and disjointed systems by integrating scheduling, care delivery, and compliance into one user-friendly platform. Care managers can efficiently create rotas, oversee visit management, track care in real-time, and keep precise records, ensuring complete visibility across their services. Care staff can utilize a straightforward mobile application to access their schedules, check in and out of appointments, document care notes and medications, and instantly share updates. This streamlines administrative tasks and enhances the continuity of care. Emphasizing usability, reliability, and exceptional customer support, CareLineLive enables agencies to minimize time spent on documentation, allowing them to focus more on the individuals they serve. Originally designed for the UK market, CareLineLive is also compliant with Australia's updated Aged Care Act and Support at Home guidelines.

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Home Health Care

CareLineLive is an innovative platform for managing home health care, specifically crafted to assist care teams in providing exceptional services within clients' residences. This comprehensive system integrates visit coordination, care provision, clinical documentation, and compliance monitoring into a single secure solution, enabling providers to minimize administrative burdens and enhance supervision. Care managers can effectively organize teams, track visits in real-time, and ensure that precise records are maintained for each client. Care workers benefit from a user-friendly mobile application that allows them to view their schedules, document visit information, log medication details, and make observations right at the point of care. This functionality enhances accuracy and communication while significantly cutting down on paperwork. Designed with reliability and user-friendliness in mind, CareLineLive empowers home health care organizations to function more efficiently, with a strong emphasis on patient safety and care quality. Originally developed for the UK market, CareLineLive is also compliant with Australia’s recent Aged Care Act and Support at Home standards, while expanding its capabilities to meet NDIS requirements.

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Product Features

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

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