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features
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support

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Description

CareJourney is an advanced healthcare analytics platform hosted in the cloud, providing extensive and clinically relevant insights derived from one of the largest longitudinal claims datasets in the United States, encompassing hundreds of millions of beneficiaries from Medicare, Medicaid, Medicare Advantage, and commercial sectors, while also profiling over 2 million healthcare providers. This platform enables organizations to evaluate markets and patient groups to discover opportunities for cost efficiency and improved health outcomes, facilitate the development and enhancement of high-performing networks, make informed contracting choices, identify referral trends and service leakage, and compare provider performance with that of their peers. Moreover, it aids in managing at-risk populations by utilizing segmentation models that allow organizations to gain valuable insights into the prevalence of chronic conditions, patterns of care utilization, and the factors driving costs. The comprehensive data analysis provided by CareJourney ultimately supports organizations in achieving their healthcare goals more effectively.

Description

While resolving grievances and appeals of members, you must also adhere to regulatory guidelines. Our rule-driven engine allows you to prioritize and route service requests and optimizes resources. All decisions, notes, exceptions, and other information can be captured within the system for future reference or audits. Automate your service request processes to ensure member satisfaction, compliance, and future-proof your organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Arcadia

Founded

2014

Country

United States

Website

carejourney.com

Vendor Details

Company Name

Newgen Software

Founded

1992

Country

United States

Website

www.newgensoft.com

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Product Features

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