Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Handles up to 75% of the front office's workload for designated tasks, enabling teams to concentrate on more critical activities. This increases the productivity of the front office team by 77%, allowing them to accomplish tasks in significantly less time. It assesses and emphasizes the well-being of essential practice functions for stakeholders throughout the organization. CareCru seamlessly integrates with your practice management software in real-time. Donna adeptly analyzes data across all primary functions of the front office. She determines the priority of outreach efforts, underscores essential discussion points, and ensures that the potential of each interaction is fully utilized. Donna crafts personalized and distinctive messages to enhance conversion rates, whether for scheduling, confirmations, or filling last-minute appointments. Additionally, it allows for management of offices within specific regions and groups throughout the organization while promoting a consistent branding experience on the CareCru platform. With these capabilities, organizations can significantly streamline operations and enhance overall efficiency.
Description
FlowHealth is an innovative patient communication solution powered by AI, designed to eliminate the need for medical practices to operate in-house call centers. Its AI assistant, Emma, efficiently manages incoming calls, schedules appointments, addresses inquiries, and follows up with patients while seamlessly integrating with the practice's electronic health record system. Rather than forcing practices to adapt to a rigid system, FlowHealth customizes its approach to fit each office’s unique workflow, enhancing the existing technology in place. Acting as a supportive front-desk colleague, Emma provides immediate responses to inbound calls, manages patient scheduling, helps alleviate busy times, and offers assistance during evenings and weekends, all while communicating fluently in English, Spanish, and additional languages. Furthermore, she takes charge of outbound communications by promptly confirming online requests, reducing no-show rates, and directly entering appointments into the calendar. In terms of appointment reminders, Emma proactively calls and texts patients prior to their appointments, confirms attendance, assists with rescheduling, and addresses basic inquiries, thereby minimizing the chances of last-minute cancellations and optimizing the practice's efficiency. With FlowHealth, medical practices can enhance patient engagement and streamline operations, ultimately leading to improved patient satisfaction.
API Access
Has API
API Access
Has API
Integrations
AdvancedMD
Azalea EHR
DrChrono
EPIC HRMS
Greenway Health
ModMed
NextGen
Nextech
Tebra
athenaOne
Integrations
AdvancedMD
Azalea EHR
DrChrono
EPIC HRMS
Greenway Health
ModMed
NextGen
Nextech
Tebra
athenaOne
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CareCru
Founded
2016
Country
Canada
Website
carecru.com
Vendor Details
Company Name
FlowHealth
Country
United States
Website
flowhealth.ai/
Product Features
Dental
Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning