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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Begin engaging with your employees: You have the option to select from numerous established goals or craft a custom message tailored to your specific needs. Choose the recipients: You can either reach out to all employees or narrow it down to a specific group based on their organizational details (such as department or role) and their previous activities (like pages viewed or goals achieved). Develop a mechanism to encourage action: Messages can be dispatched through various channels, including email, SMS, in-app pop-up notifications on SharePoint, automated phone calls, or even directed to third-party services. Evaluate employee feedback: You can analyze how your target audience responds, inspiring them to take action like updating content, participating in sessions, or fulfilling their training requirements. Additionally, by strategically monitoring these interactions, you can refine your approach and enhance engagement efforts for future communications.

Description

Monitor your website's visitor traffic in real-time, gaining insights into the countries and regions from which your audience hails. Discover the specific pages they explore, the duration of their stay on your site, and the browsers and operating systems they utilize. Benefit from precisely targeted automated email and in-app messaging to keep your customers engaged effortlessly. Enhance customer retention with our user-friendly email messaging system. Significantly minimize support time by implementing a Helper Chat Bot™ that uses AI to address frequently asked questions automatically. You can also present tailored messages to your visitors in various impactful situations. Employ convenient keyboard shortcuts to quickly access pre-saved responses for common inquiries, and seamlessly transfer chats with just two clicks while including a private note for your colleague to ensure smooth communication. These tools collectively streamline your customer interaction processes and enhance overall user satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Getscreen.me
Joomla!
Microsoft 365
Microsoft SharePoint
Microsoft Teams
Weebly
Wix
WordPress

Integrations

Getscreen.me
Joomla!
Microsoft 365
Microsoft SharePoint
Microsoft Teams
Weebly
Wix
WordPress

Pricing Details

$599 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CardioLog Analytics

Founded

2005

Country

United States

Website

www.intlock.com/products/sharepoint-office365-analytics/cardiolog-engage/

Vendor Details

Company Name

Formilla.com

Founded

2010

Country

United States

Website

www.formilla.com

Product Features

SaaS Management

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

ActiveHelper Live Chat Reviews

ActiveHelper Live Chat

Mentat Technologies