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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Gather feedback from customers and prospects, whether collected manually or through automated systems. Identify their specific desires, timelines, and the significance of these requests, while also uncovering any obstacles, quick wins, final asks, or shared requirements. Organize features into broader initiatives and categorize them according to their impact areas, allowing for a comprehensive view of the overall situation, and prioritize the features accordingly. Analyze both current and anticipated Annual Recurring Revenue (ARR)—including new, retained, or churned accounts—while employing a smart calculation method based on the requests' relevance to the value of a customer's deal. Ensure that the status and timelines of features are automatically updated from their primary source of truth for seamless tracking. This holistic approach enables a more strategic alignment of development efforts with customer needs and business goals.

Description

UserVoice is the leading platform for product feedback from B2B Software as A Service (SaaS). UserVoice integrates with your existing systems to add quantitative metrics to the qualitative feedback that you receive. Get feedback directly from your end users. You can easily capture feedback from customer-facing employees right from the place they work. Our Slack and Microsoft Teams integrations make it easy for your entire company to see what customers are saying.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM
HubSpot Customer Platform
Jira
Salesforce
Slack
Bitium
Bugsnag
CorralData
Integrate.io
Jira Work Management
Linear
Microsoft Dynamics 365
Microsoft Teams
Mozart Data
Notion
Shift
Trelica
Ucraft Logo Maker
Wrike
elevio

Integrations

HubSpot CRM
HubSpot Customer Platform
Jira
Salesforce
Slack
Bitium
Bugsnag
CorralData
Integrate.io
Jira Work Management
Linear
Microsoft Dynamics 365
Microsoft Teams
Mozart Data
Notion
Shift
Trelica
Ucraft Logo Maker
Wrike
elevio

Pricing Details

$400 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cardinal

Founded

2023

Country

United States

Website

cardinalapp.io

Vendor Details

Company Name

UserVoice

Founded

2008

Country

United States

Website

www.uservoice.com

Product Features

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Alternatives

Alternatives