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Description
Gather feedback from customers and prospects, whether collected manually or through automated systems. Identify their specific desires, timelines, and the significance of these requests, while also uncovering any obstacles, quick wins, final asks, or shared requirements. Organize features into broader initiatives and categorize them according to their impact areas, allowing for a comprehensive view of the overall situation, and prioritize the features accordingly. Analyze both current and anticipated Annual Recurring Revenue (ARR)—including new, retained, or churned accounts—while employing a smart calculation method based on the requests' relevance to the value of a customer's deal. Ensure that the status and timelines of features are automatically updated from their primary source of truth for seamless tracking. This holistic approach enables a more strategic alignment of development efforts with customer needs and business goals.
Description
UserVoice is the leading platform for product feedback from B2B Software as A Service (SaaS). UserVoice integrates with your existing systems to add quantitative metrics to the qualitative feedback that you receive.
Get feedback directly from your end users. You can easily capture feedback from customer-facing employees right from the place they work. Our Slack and Microsoft Teams integrations make it easy for your entire company to see what customers are saying.
API Access
Has API
API Access
Has API
Integrations
HubSpot CRM
HubSpot Customer Platform
Jira
Salesforce
Slack
Bitium
Bugsnag
CorralData
Integrate.io
Jira Work Management
Integrations
HubSpot CRM
HubSpot Customer Platform
Jira
Salesforce
Slack
Bitium
Bugsnag
CorralData
Integrate.io
Jira Work Management
Pricing Details
$400 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cardinal
Founded
2023
Country
United States
Website
cardinalapp.io
Vendor Details
Company Name
UserVoice
Founded
2008
Country
United States
Website
www.uservoice.com
Product Features
Product Management
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Idea Management
Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking
Product Management
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management