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Description
Gather feedback from customers and prospects, whether collected manually or through automated systems. Identify their specific desires, timelines, and the significance of these requests, while also uncovering any obstacles, quick wins, final asks, or shared requirements. Organize features into broader initiatives and categorize them according to their impact areas, allowing for a comprehensive view of the overall situation, and prioritize the features accordingly. Analyze both current and anticipated Annual Recurring Revenue (ARR)—including new, retained, or churned accounts—while employing a smart calculation method based on the requests' relevance to the value of a customer's deal. Ensure that the status and timelines of features are automatically updated from their primary source of truth for seamless tracking. This holistic approach enables a more strategic alignment of development efforts with customer needs and business goals.
Description
Pendo Feedback (formerly Receptive) Complete demand intelligence for the product. Create what your most valuable customers want most. At scale, capture and prioritize customer feature requests. Get clear information about the best places to optimize your product and user experience in each segment. To eliminate the guesswork from product planning and prioritization, quantify revenue opportunities. Identify common needs and gather feedback by feature, customer type, and user cohort. To facilitate consensus on priorities and better allocate developer and designer time, share reports. Align business priorities with demand and allocate resources to meet demand. Customers should know that their feedback was taken into consideration. Keep customers informed about the status of their requests, such as when they were delivered and whether any are still in progress.
API Access
Has API
API Access
Has API
Integrations
Slack
Agentforce 360 for Nonprofits
Convert Experiences
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Service Management
Linear
Notion
Productboard
Integrations
Slack
Agentforce 360 for Nonprofits
Convert Experiences
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Service Management
Linear
Notion
Productboard
Pricing Details
$400 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cardinal
Founded
2023
Country
United States
Website
cardinalapp.io
Vendor Details
Company Name
Pendo
Founded
2013
Country
United States
Website
www.pendo.io/product/feedback/
Product Features
Product Management
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management
Product Features
Idea Management
Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking
Product Management
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management
Product Roadmap
Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management