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Description
CarMax stands as the leading used-car retailer in the United States, providing an extensive array of quality pre-owned vehicles that customers can conveniently explore, compare, and buy either online or at one of its over 250 locations across the nation. Renowned for its no-haggle, transparent pricing approach, CarMax eliminates the need for traditional negotiations by offering a set price for every vehicle, thereby simplifying the purchasing process for consumers. The company acquires used cars from individuals, fleet auctions, and various other avenues, meticulously reconditions and inspects them, and then markets these vehicles alongside comprehensive history reports to ensure that buyers feel secure in their purchases. Additionally, CarMax enhances the shopping experience with online research tools that facilitate browsing through the inventory, filtering by criteria such as make, model, price, and mileage, while also allowing potential buyers to pre-qualify for financing with little effect on their credit scores. This commitment to customer satisfaction and transparency has solidified CarMax's reputation as a trusted name in the automotive retail industry.
Description
eMaster™ leverages your data to boost finance renewals, enhance vehicle sales, and improve customer loyalty. By utilizing advanced algorithms, it sifts through your database to pinpoint the optimal customer, the perfect deal, and the right vehicle at the most suitable moment. This data-centric digital solution effectively drives both vehicle sales and finance renewals. Traditionally, marketing to finance customers relies on fixed timelines, such as reminders when there are 12 months left or at the end of a term, but these periods might not align with the best opportunities for outreach. eMaster™ stands out by continuously monitoring the financial status of each customer on a daily basis to determine the most advantageous moment for them to upgrade their vehicle. This innovative tool not only mines your entire database but also accommodates usage at both the national level by finance companies or OEMs and at the dealership level to uncover sales renewal prospects effortlessly. By prioritizing real-time data, eMaster™ ensures that both customers and dealers benefit from timely interactions that enhance the overall sales experience.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CarMax
Country
United States
Website
www.carmax.com
Vendor Details
Company Name
FISC
Country
United Kingdom
Website
www.fisconline.co.uk/emaster-solutions/emaster/
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration