Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CarMax stands as the leading used-car retailer in the United States, providing an extensive array of quality pre-owned vehicles that customers can conveniently explore, compare, and buy either online or at one of its over 250 locations across the nation. Renowned for its no-haggle, transparent pricing approach, CarMax eliminates the need for traditional negotiations by offering a set price for every vehicle, thereby simplifying the purchasing process for consumers. The company acquires used cars from individuals, fleet auctions, and various other avenues, meticulously reconditions and inspects them, and then markets these vehicles alongside comprehensive history reports to ensure that buyers feel secure in their purchases. Additionally, CarMax enhances the shopping experience with online research tools that facilitate browsing through the inventory, filtering by criteria such as make, model, price, and mileage, while also allowing potential buyers to pre-qualify for financing with little effect on their credit scores. This commitment to customer satisfaction and transparency has solidified CarMax's reputation as a trusted name in the automotive retail industry.
Description
eMaster™ leverages your data to boost finance renewals, enhance vehicle sales, and improve customer loyalty. By utilizing advanced algorithms, it sifts through your database to pinpoint the optimal customer, the perfect deal, and the right vehicle at the most suitable moment. This data-centric digital solution effectively drives both vehicle sales and finance renewals. Traditionally, marketing to finance customers relies on fixed timelines, such as reminders when there are 12 months left or at the end of a term, but these periods might not align with the best opportunities for outreach. eMaster™ stands out by continuously monitoring the financial status of each customer on a daily basis to determine the most advantageous moment for them to upgrade their vehicle. This innovative tool not only mines your entire database but also accommodates usage at both the national level by finance companies or OEMs and at the dealership level to uncover sales renewal prospects effortlessly. By prioritizing real-time data, eMaster™ ensures that both customers and dealers benefit from timely interactions that enhance the overall sales experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Spyne
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CarMax
Country
United States
Website
www.carmax.com
Vendor Details
Company Name
FISC
Country
United Kingdom
Website
www.fisconline.co.uk/emaster-solutions/emaster/
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No