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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Introducing the premier operating system designed for proficiently managing calls while enhancing workflow through real-time performance insights, data integration from CRM systems, caller logs, text messaging, and live call coaching features. Call Box empowers your team to effectively manage calls as they occur, consolidating customer interactions in a single platform. As soon as a call is received and throughout the dialogue, Sales and Service representatives are armed with essential information from CRM or other contact management systems, as well as caller history, enabling them to handle leads with expertise. Furthermore, managers are provided with tools that allow them to coach and support agents during live conversations, closely monitoring discussions with the most promising leads. The thoughtfully crafted tools ensure that every customer interaction yields an optimal experience with smooth call flow, fostering desired outcomes and contributing to more robust customer relationships. This comprehensive approach not only elevates the efficiency of your team but also enhances overall customer satisfaction.

Description

The app's primary feature allows you to monitor the GPS location of a phone without any cost. If you're interested in tracking someone's phone, this functionality is perfect for you. It enables real-time location spying, allowing you to keep tabs on the phone's whereabouts at any given moment. Additionally, this feature is instrumental in locating your own device. Furthermore, you can utilize this tool to access and monitor all text messages sent and received. By using this capability, you'll gain insight into every message in both the inbox and outbox, including those that may have been deleted. A comprehensive dashboard will display all text messages along with their respective timestamps. If you're looking to gather details about call logs, this feature is equally beneficial. It provides the ability to monitor all call records and manage incoming and outgoing calls. You can view recent call lists, caller IDs, call types, durations, and additional caller information. Moreover, it can assist you in identifying the top five contacts you communicate with most frequently. This makes it an invaluable tool for anyone needing thorough phone activity oversight.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Acquisio
Advent DMS
DealerSocket
Dealertrack DMS
Google Ads
Google Analytics
Marin Software
ProMax Unlimited
Skai
VinSolutions Connect CRM

Integrations

Acquisio
Advent DMS
DealerSocket
Dealertrack DMS
Google Ads
Google Analytics
Marin Software
ProMax Unlimited
Skai
VinSolutions Connect CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$21.99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Car Wars

Founded

2006

Country

United States

Website

www.carwars.com

Vendor Details

Company Name

TheTruthSpy

Country

United States

Website

thetruthspy.com

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Product Features

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Alternatives

Alternatives