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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Captain stands out as the premier delivery management software tailored for restaurant chains. Experience unparalleled insight into your delivery processes by streamlining dispatch choices and enhancing delivery efficiency. Foster an exceptional customer journey by simultaneously improving your employees' experience through Captain’s comprehensive suite of applications, which seamlessly integrate with your existing system to enhance interdepartmental communication while keeping customers updated on their order status. Monitor the live locations of drivers and orders effortlessly. Automate the dispatch process to concentrate more on client relationships. Enhance the driver experience with a user-friendly application. Provide customers with a personalized tracking journey. Transition from a first-in, first-out system to a more efficient automated delivery-first order preparation model. Ensure the delivery of fresher food and minimize driver delays. Utilize Captain KDS for timely order preparations. Analyze delivery performance using data-driven metrics. Leverage these insights to make informed staffing, marketing, and training decisions to continually improve your operations. By implementing Captain, you can transform your entire delivery process and significantly boost overall customer satisfaction.

Description

Streamline your delivery process by importing all your stops in a single click, eliminating the hassle of manual entry. You can easily upload multiple delivery addresses from a spreadsheet (XLS/CSV), allowing you to add hundreds of stops simultaneously and significantly reduce your workload. With the ability to use your own templates for data import, you can plan your routes more effectively, which not only saves time but also optimizes fuel consumption. Ensure customer satisfaction by offering preferred delivery time windows and enhancing driver morale by factoring in service time. Experience rapid route optimization, enabling you to hit the road faster, and effortlessly reverse your entire route with a single click. Enjoy the convenience of manually adjusting the order of stops through a simple drag-and-drop feature, and streamline your operations with one-click driver dispatch for efficient distribution of deliveries and routes. Keep your drivers informed with precise driving directions and detailed delivery instructions while maintaining organization within your delivery team. Additionally, provide customers with automatic notifications regarding their estimated time of arrival and updates on delivery status, reinforcing transparency and trust in your service. Ultimately, these features combine to improve overall efficiency and enhance the delivery experience for both drivers and customers alike.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Airtable
BigCommerce
BigMailer
Cognito Forms
DoorDash
Gmail
Google Ads
Google Drive
Google Maps
Magento
Paperform
PrestaShop
SQL Server
Service Fusion
SkipTheDishes
Squarespace
Uber
Zapier
mybizzmail
osCommerce

Integrations

Airtable
BigCommerce
BigMailer
Cognito Forms
DoorDash
Gmail
Google Ads
Google Drive
Google Maps
Magento
Paperform
PrestaShop
SQL Server
Service Fusion
SkipTheDishes
Squarespace
Uber
Zapier
mybizzmail
osCommerce

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Captain

Country

Canada

Website

www.captain.ai/

Vendor Details

Company Name

Upper

Country

Canada

Website

www.upperinc.com

Product Features

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Product Features

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Alternatives

Alternatives

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