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Description
Captain stands out as the premier delivery management software tailored for restaurant chains. Experience unparalleled insight into your delivery processes by streamlining dispatch choices and enhancing delivery efficiency. Foster an exceptional customer journey by simultaneously improving your employees' experience through Captain’s comprehensive suite of applications, which seamlessly integrate with your existing system to enhance interdepartmental communication while keeping customers updated on their order status. Monitor the live locations of drivers and orders effortlessly. Automate the dispatch process to concentrate more on client relationships. Enhance the driver experience with a user-friendly application. Provide customers with a personalized tracking journey. Transition from a first-in, first-out system to a more efficient automated delivery-first order preparation model. Ensure the delivery of fresher food and minimize driver delays. Utilize Captain KDS for timely order preparations. Analyze delivery performance using data-driven metrics. Leverage these insights to make informed staffing, marketing, and training decisions to continually improve your operations. By implementing Captain, you can transform your entire delivery process and significantly boost overall customer satisfaction.
Description
Still using spreadsheets or Google Maps to plan delivery routes? EasyRoutes replaces the manual grind with a complete delivery management platform — from optimized routing to driver dispatch, customer notifications, and analytics.
EasyRoutes connects to orders from any source. Whether you sell through Shopify, WooCommerce, BigCommerce, Squarespace, Wix, Magento, or manage orders entirely outside any eCommerce platform, you can import via REST API, Zapier, or CSV upload. No data exports, no double-entry — just orders in, optimized routes out.
The routing engine factors in real-time traffic, delivery time windows, driver capacity, stop priorities, and custom Delivery Zones to generate the most efficient multi-stop routes for your fleet. Split orders automatically across multiple drivers, then dispatch routes directly to their iOS or Android devices.
On the road, drivers use the EasyRoutes Delivery Driver mobile app for navigation, order details, and proof of delivery — photos, eSignatures, barcode scanning, and timestamped confirmations. A GPS proximity warning flags any stop marked complete outside the expected delivery location.
Customers receive automated SMS and email notifications at every stage, and can track their order live on a branded page showing real-time driver location. Fewer support tickets. Happier customers.
Back in the office: real-time driver tracking, a live activity feed, and delivery analytics with KPIs across your full fleet. Workflow automation handles recurring route scheduling so you're not repeating the same planning steps every day.
API Access
Has API
API Access
Has API
Integrations
Fleet by BEEM
Apple Maps
Axis LMS
DoorDash
Google Maps
Shopify
SkipTheDishes
SpotOn
Uber
Waze
Integrations
Fleet by BEEM
Apple Maps
Axis LMS
DoorDash
Google Maps
Shopify
SkipTheDishes
SpotOn
Uber
Waze
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$0/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Captain
Country
Canada
Website
www.captain.ai/
Vendor Details
Company Name
EasyRoutes
Founded
2020
Country
Toronto, Canada
Website
roundtrip.ai
Product Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Food Delivery
Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program
Product Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Fleet Management
Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management
Food Delivery
Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program
Route Planning
Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management