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features
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support

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Description

Captain stands out as the premier delivery management software tailored for restaurant chains. Experience unparalleled insight into your delivery processes by streamlining dispatch choices and enhancing delivery efficiency. Foster an exceptional customer journey by simultaneously improving your employees' experience through Captain’s comprehensive suite of applications, which seamlessly integrate with your existing system to enhance interdepartmental communication while keeping customers updated on their order status. Monitor the live locations of drivers and orders effortlessly. Automate the dispatch process to concentrate more on client relationships. Enhance the driver experience with a user-friendly application. Provide customers with a personalized tracking journey. Transition from a first-in, first-out system to a more efficient automated delivery-first order preparation model. Ensure the delivery of fresher food and minimize driver delays. Utilize Captain KDS for timely order preparations. Analyze delivery performance using data-driven metrics. Leverage these insights to make informed staffing, marketing, and training decisions to continually improve your operations. By implementing Captain, you can transform your entire delivery process and significantly boost overall customer satisfaction.

Description

deliveryLINK is designed, engineered, and put through rigorous testing in a bustling delivery setting. Regardless of whether you manage a single location or multiple stores, deliveryLINK is capable of adapting to your delivery requirements. Prominent industry leaders like Domino's, Pizza Hut, and Papa John's utilize advanced delivery technologies, and with deliveryLINK, you can provide the same exceptional delivery service to your customers. Furthermore, as we operate within the same delivery-focused sector as our clients, you can trust that we are aligned with the latest technological advancements and strategies to enhance your customers' delivery experience. DeliveryLINK efficiently captures real-time orders from the POS system, organizes and optimizes them, while seamlessly providing guests with live tracking links, driver profiles, and additional features. This innovative solution allows you to effortlessly transition away from third-party services, offering a superior delivery option that effectively connects managers, drivers, and guests, ultimately improving overall satisfaction. By choosing deliveryLINK, you are investing in a future-ready delivery system designed to evolve alongside your business needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Fleet by BEEM Yes 
Aloha Cloud by NCR Voyix No 
Clover No 
DoorDash Yes 
Heartland Payment Processing No 
Lightspeed Restaurant No 
Revel Systems No 
SkipTheDishes Yes 
SpotOn Yes 
Square POS No 
Toast POS No 
Uber Yes 

Integrations

Fleet by BEEM No 
Aloha Cloud by NCR Voyix Yes 
Clover Yes 
DoorDash No 
Heartland Payment Processing Yes 
Lightspeed Restaurant Yes 
Revel Systems Yes 
SkipTheDishes No 
SpotOn No 
Square POS Yes 
Toast POS Yes 
Uber No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$89 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Captain

Country

Canada

Website

www.captain.ai/

Vendor Details

Company Name

DeliveryLink

Country

United States

Website

www.deliverylink.co

Product Features

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Food Delivery

Delivery Tracking No 
Dispatch Management No 
For Restaurants No 
Gift Card Management No 
Menu Management No 
Online Ordering No 
Order Management No 
Routing No 
Sales Trend Analysis No 
Supports Loyalty Program No 

Product Features

Delivery Management

Customer Portal No 
Dispatch Management Yes 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants Yes 
Order Tracking Yes 
Routing Yes 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Food Delivery

Delivery Tracking Yes 
Dispatch Management Yes 
For Restaurants Yes 
Gift Card Management No 
Menu Management No 
Online Ordering Yes 
Order Management Yes 
Routing Yes 
Sales Trend Analysis No 
Supports Loyalty Program No 

Alternatives

Alternatives