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Average Ratings 6 Ratings

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ease
features
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support

Description

Captain stands out as the premier delivery management software tailored for restaurant chains. Experience unparalleled insight into your delivery processes by streamlining dispatch choices and enhancing delivery efficiency. Foster an exceptional customer journey by simultaneously improving your employees' experience through Captain’s comprehensive suite of applications, which seamlessly integrate with your existing system to enhance interdepartmental communication while keeping customers updated on their order status. Monitor the live locations of drivers and orders effortlessly. Automate the dispatch process to concentrate more on client relationships. Enhance the driver experience with a user-friendly application. Provide customers with a personalized tracking journey. Transition from a first-in, first-out system to a more efficient automated delivery-first order preparation model. Ensure the delivery of fresher food and minimize driver delays. Utilize Captain KDS for timely order preparations. Analyze delivery performance using data-driven metrics. Leverage these insights to make informed staffing, marketing, and training decisions to continually improve your operations. By implementing Captain, you can transform your entire delivery process and significantly boost overall customer satisfaction.

Description

DelivApp is a white-label delivery infrastructure platform designed for tech partners, POS providers, marketplaces, and delivery companies. It combines online ordering, loyalty, and delivery management in one integrated suite, fully deployable under each partner's own brand. The online ordering module includes branded web and mobile apps, self-service kiosks, tablet ordering, and AI chat ordering. Advanced menu management supports modifiers, add-ons, and discounts. The platform handles multi-location, multi-brand, multi-language, and multi-currency operations with a full back-office dashboard. Live order tracking keeps customers informed throughout the process. The delivery management module offers a web dispatch dashboard, a courier mobile app, automated order bundling, batching, and dispatch rules, real-time map view with courier tracking, third-party fleet integration, and configurable distance-based or region-based delivery fee structures. Human override is available on automated dispatch at any moment. A merchant portal and business app give restaurants and stores direct operational control. Notifications and alerts support on-time delivery performance. Built-in loyalty and retention tools include a digital wallet with bonus points, cashback, gift cards, referral incentives, rule-based vouchers, automated targeted campaigns, user segmentation, and loyalty tiers. Integration APIs connect with POS systems, external fleets, payment processors, and third-party platforms. The platform supports in-house courier workforce management alongside external fleet providers, offering proof of delivery and courier fee visibility. Trusted by 3,000+ restaurants and delivery companies across multiple regions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

DoorDash
Fleet by BEEM
SkipTheDishes
SpotOn
Tabit
Telegram
Uber
Uber Eats
Wix
Wolt

Integrations

DoorDash
Fleet by BEEM
SkipTheDishes
SpotOn
Tabit
Telegram
Uber
Uber Eats
Wix
Wolt

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$183/month
We price match! If you find a better alternative - talk to us!
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Captain

Country

Canada

Website

www.captain.ai/

Vendor Details

Company Name

DelivApp

Founded

2015

Country

United States

Website

delivapp.com/

Product Features

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Product Features

Courier

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Fleet Management

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

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