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Description
Captain stands out as the premier delivery management software tailored for restaurant chains. Experience unparalleled insight into your delivery processes by streamlining dispatch choices and enhancing delivery efficiency. Foster an exceptional customer journey by simultaneously improving your employees' experience through Captain’s comprehensive suite of applications, which seamlessly integrate with your existing system to enhance interdepartmental communication while keeping customers updated on their order status. Monitor the live locations of drivers and orders effortlessly. Automate the dispatch process to concentrate more on client relationships. Enhance the driver experience with a user-friendly application. Provide customers with a personalized tracking journey. Transition from a first-in, first-out system to a more efficient automated delivery-first order preparation model. Ensure the delivery of fresher food and minimize driver delays. Utilize Captain KDS for timely order preparations. Analyze delivery performance using data-driven metrics. Leverage these insights to make informed staffing, marketing, and training decisions to continually improve your operations. By implementing Captain, you can transform your entire delivery process and significantly boost overall customer satisfaction.
Description
DELIVERY CONTROL is a cutting-edge solution designed to monitor and manage the distribution of goods from the sender to the recipient in real-time. The system enables tracking of both the entire shipment and individual packages from the moment they leave until they reach their destination. It also monitors and reports on any cold chain disruptions. By replacing traditional paper documents with electronic ones, it ensures both evidential and fiscal integrity. Users receive prompt notifications about delivery outcomes, including signatures, reasons for refusal, and photographic evidence. Additionally, it offers real-time tracking of vehicles and cargo configurations. Data is seamlessly transferred from handheld devices to a central server, allowing for verification of items loaded and unloaded at each delivery point. The “Despatch Advice” is electronically sent to recipients with precise information. This application facilitates the planning, tracking, and certification of deliveries while continuously assessing the execution status. Furthermore, it enhances efficiency through route optimization and effective vehicle loading strategies, ultimately transforming the logistics experience. In this way, DELIVERY CONTROL not only streamlines operations but also significantly enhances accountability throughout the delivery process.
API Access
Has API
API Access
Has API
Integrations
Fleet by BEEM
DoorDash
SkipTheDishes
SpotOn
Uber
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Captain
Country
Canada
Website
www.captain.ai/
Vendor Details
Company Name
MBM Italia S.r.l.
Founded
1980
Country
Italy
Website
www.mbm.it/logistica/controllo-e-certificazione-delle-consegne
Product Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Food Delivery
Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program
Product Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback