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Description
Shoppers nowadays anticipate engaging, tailored, and seamless experiences during their visits to your retail space. With Capillary Smart Store+, you can enhance in-store interactions and boost conversion rates by leveraging essential insights about visitor demographics, customer behavior within the store, and employee effectiveness. Gain access to sophisticated foot traffic analytics to assess your store's conversion rates and overall performance. Discover the peak hours when most conversions occur, allowing for strategic planning. Analyze traffic and conversion data segmented by time, various locations, and regions, providing a comprehensive view of your operations. Utilize the analytics to establish staff objectives, schedule breaks efficiently, and manage maintenance tasks aligned with hourly traffic and sales data. Link your marketing initiatives to store traffic and conversion outcomes to refine and improve campaigns across different regions and outlets. Additionally, enhance your merchandising strategies by gaining deeper insights into the age and gender demographics of your store visitors, powered by advanced AI customer analytics, allowing for a more personalized shopping experience. This holistic approach not only elevates customer satisfaction but also drives significant business growth.
Description
Enhance your revenue, boost customer satisfaction, and foster brand loyalty by seamlessly integrating your online and physical store experiences. Allow customers to explore your store remotely from the comfort of their homes, while simultaneously transitioning your in-person sales tactics into the digital realm. Assist shoppers in locating their desired items, suggest related products, and guide them through the checkout process. Utilize advanced tools such as high-definition video chat, co-browsing, text messaging, chatbots, and online appointment scheduling, all within a comprehensive platform. Provide exceptional service and expert product guidance to your customers online, ensuring a flawless shopping experience that merges virtual and real-world interactions. Offer an engaging and immersive experience that not only enhances conversions but also elevates the average order value. With high-definition video technology, you can present your products in a captivating and intimate manner, making them more appealing to potential buyers. This innovative approach not only meets customer needs but also creates memorable shopping experiences that encourage repeat visits and long-term loyalty.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Capillary
Country
India
Website
www.capillarytech.com/products/smart-store-plus/
Vendor Details
Company Name
Vee24
Country
United States
Website
www.vee24.com
Product Features
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking