Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Shoppers nowadays anticipate engaging, tailored, and seamless experiences during their visits to your retail space. With Capillary Smart Store+, you can enhance in-store interactions and boost conversion rates by leveraging essential insights about visitor demographics, customer behavior within the store, and employee effectiveness. Gain access to sophisticated foot traffic analytics to assess your store's conversion rates and overall performance. Discover the peak hours when most conversions occur, allowing for strategic planning. Analyze traffic and conversion data segmented by time, various locations, and regions, providing a comprehensive view of your operations. Utilize the analytics to establish staff objectives, schedule breaks efficiently, and manage maintenance tasks aligned with hourly traffic and sales data. Link your marketing initiatives to store traffic and conversion outcomes to refine and improve campaigns across different regions and outlets. Additionally, enhance your merchandising strategies by gaining deeper insights into the age and gender demographics of your store visitors, powered by advanced AI customer analytics, allowing for a more personalized shopping experience. This holistic approach not only elevates customer satisfaction but also drives significant business growth.
Description
Enhance customer experiences both in physical locations and online, boost employee efficiency, drive increased revenue, and reveal valuable insights from in-store data using Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture empowers you to customize store transformations according to your vision, collaborate seamlessly with preferred systems, and implement changes swiftly. Provide your customers with a rapid, seamless, and adaptable checkout experience that outperforms traditional monolithic POS systems. Our comprehensive platform encompasses everything from Assisted Selling and Clienteling to Remote Selling via WhatsApp and the creation of a Universal Basket. Additionally, we offer In-store Self-Service Solutions featuring Basket Transfer and Checkout options, along with the ability to engage in Remote 1-to-1 Conversations with Store Associates. Track customer behavior from their initial interaction, through the creation of their shopping basket, all the way to the final purchase, while also monitoring Sales Associate activity and product interest funnels. Ultimately, this holistic approach ensures that both customers and staff benefit from a streamlined and engaging retail experience.
API Access
Has API
No
API Access
Has API
No
Integrations
JRNI
No
SAP Analytics Cloud
No
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Capillary
Country
India
Website
www.capillarytech.com/products/smart-store-plus/
Vendor Details
Company Name
Mercaux
Founded
2013
Country
United Kingdom
Website
mercaux.com
Product Features
Personalization
A/B Testing
No
Abandoned Cart Saver
No
Account Based Marketing
No
Behavioral Targeting
No
Campaign Segmentation
No
Content Analytics
No
Contextual Targeting
No
Customer Profiles
No
Experience Management
No
Recommendation Engine
No
Website Personalization
No
Product Features
Retail Execution
AI / Image Recognition
No
Collaboration Tools
Yes
Data Collection
Yes
Inspection
Yes
Pricing / Placement Optimization
Yes
Product Education
Yes
Product Promotion Strategy
Yes
Retail Site Audit
Yes
Workforce Management
Yes