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Description
Shoppers nowadays anticipate engaging, tailored, and seamless experiences during their visits to your retail space. With Capillary Smart Store+, you can enhance in-store interactions and boost conversion rates by leveraging essential insights about visitor demographics, customer behavior within the store, and employee effectiveness. Gain access to sophisticated foot traffic analytics to assess your store's conversion rates and overall performance. Discover the peak hours when most conversions occur, allowing for strategic planning. Analyze traffic and conversion data segmented by time, various locations, and regions, providing a comprehensive view of your operations. Utilize the analytics to establish staff objectives, schedule breaks efficiently, and manage maintenance tasks aligned with hourly traffic and sales data. Link your marketing initiatives to store traffic and conversion outcomes to refine and improve campaigns across different regions and outlets. Additionally, enhance your merchandising strategies by gaining deeper insights into the age and gender demographics of your store visitors, powered by advanced AI customer analytics, allowing for a more personalized shopping experience. This holistic approach not only elevates customer satisfaction but also drives significant business growth.
Description
Enhance customer experiences both in physical locations and online, boost employee efficiency, drive increased revenue, and reveal valuable insights from in-store data using Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture empowers you to customize store transformations according to your vision, collaborate seamlessly with preferred systems, and implement changes swiftly. Provide your customers with a rapid, seamless, and adaptable checkout experience that outperforms traditional monolithic POS systems. Our comprehensive platform encompasses everything from Assisted Selling and Clienteling to Remote Selling via WhatsApp and the creation of a Universal Basket. Additionally, we offer In-store Self-Service Solutions featuring Basket Transfer and Checkout options, along with the ability to engage in Remote 1-to-1 Conversations with Store Associates. Track customer behavior from their initial interaction, through the creation of their shopping basket, all the way to the final purchase, while also monitoring Sales Associate activity and product interest funnels. Ultimately, this holistic approach ensures that both customers and staff benefit from a streamlined and engaging retail experience.
API Access
Has API
API Access
Has API
Integrations
JRNI
SAP Analytics Cloud
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Capillary
Country
India
Website
www.capillarytech.com/products/smart-store-plus/
Vendor Details
Company Name
Mercaux
Founded
2013
Country
United Kingdom
Website
mercaux.com
Product Features
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization
Product Features
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management