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Description
Shoppers nowadays anticipate engaging, tailored, and seamless experiences during their visits to your retail space. With Capillary Smart Store+, you can enhance in-store interactions and boost conversion rates by leveraging essential insights about visitor demographics, customer behavior within the store, and employee effectiveness. Gain access to sophisticated foot traffic analytics to assess your store's conversion rates and overall performance. Discover the peak hours when most conversions occur, allowing for strategic planning. Analyze traffic and conversion data segmented by time, various locations, and regions, providing a comprehensive view of your operations. Utilize the analytics to establish staff objectives, schedule breaks efficiently, and manage maintenance tasks aligned with hourly traffic and sales data. Link your marketing initiatives to store traffic and conversion outcomes to refine and improve campaigns across different regions and outlets. Additionally, enhance your merchandising strategies by gaining deeper insights into the age and gender demographics of your store visitors, powered by advanced AI customer analytics, allowing for a more personalized shopping experience. This holistic approach not only elevates customer satisfaction but also drives significant business growth.
Description
Except for a handful of sectors, such as grocery, retail store managers should anticipate a significant fifty percent decline in customer visits in the near future. To maintain the same performance levels experienced before the pandemic, stores must either double their conversion rates or increase their average basket size, or find a blend of both strategies. If achieving this was feasible before the pandemic, it would have already been done. Experience a unified platform that facilitates real-time interactions among store personnel, field managers, and headquarters. You can delegate tasks, make announcements, and distribute surveys seamlessly. Additionally, upload, categorize, and retrieve content from any location with ease. Rest assured that employees are accessing the latest and most precise information available. Moreover, you can target and save specific audiences using the built-in store and group hierarchies, while also assigning various levels of user permissions to promote open collaboration and effective communication among team members. This comprehensive approach ensures that everyone involved has the tools they need to adapt and thrive in a changing retail landscape.
API Access
Has API
API Access
Has API
Integrations
Certa Hosting
Hemi
accessiBe
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Capillary
Country
India
Website
www.capillarytech.com/products/smart-store-plus/
Vendor Details
Company Name
Concrete
Founded
2004
Country
United Kingdom
Website
www.concreteplatform.com
Product Features
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing