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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Don't let ideas slip by the cracks. Use a dedicated customer feedback tool to collect, analyze, and organize feedback. Find out which features are most popular, filter feedback by impact and segment, and clarify your use cases. Don't waste your time building the wrong things. Get feedback and feature requests based upon priority. Add them to your roadmap and integrate with project management tools such as Jira. When you release a feature, automatically follow up with people. Keep the feedback loop open. Communicate what your team is up to. Announce new features to engage people.

Description

Effectively monitor and assess customer inquiries and user feedback with Traggr. This platform provides your team with a centralized way to track and evaluate all types of customer interactions and insights, ensuring that the priorities for your business and products are always transparent and well-defined. Streamline your feedback flow and enable thorough analysis. Welcome to an easy-to-use tool designed for gathering and assessing customer inquiries and feedback throughout your organization. Consolidate inquiries in one place. Gather customer feedback, feature requests, and bug reports from various channels in a unified manner using Traggr. Evaluate feedback to discern priorities by identifying common and significant requests, regardless of the channels through which they came. Every team member has the ability to access the system and can either submit new requests or cast votes based on customer discussions, fostering collaboration across departments. As a result, you build a comprehensive database that you can refer to at any time. This ensures that your team remains aligned and informed about customer needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Asana
Azure DevOps
Beam AI
Chrome OS
ClickUp
Discord
Eververse
Google Analytics
HubSpot Customer Platform
Integrately
Intercom
Jira
Linear
Microsoft Teams
Motileo
Okta
OneLogin
Pabbly Connect
Salesforce
SureTriggers

Integrations

Asana
Azure DevOps
Beam AI
Chrome OS
ClickUp
Discord
Eververse
Google Analytics
HubSpot Customer Platform
Integrately
Intercom
Jira
Linear
Microsoft Teams
Motileo
Okta
OneLogin
Pabbly Connect
Salesforce
SureTriggers

Pricing Details

$0 per month
Free Trial
Free Version

Pricing Details

$3.50 per user, per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Canny

Founded

2015

Country

United States

Website

canny.io

Vendor Details

Company Name

product kitchen

Founded

2019

Country

Germany

Website

www.traggr.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Alternatives

Alternatives