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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Don't let ideas slip by the cracks. Use a dedicated customer feedback tool to collect, analyze, and organize feedback. Find out which features are most popular, filter feedback by impact and segment, and clarify your use cases. Don't waste your time building the wrong things. Get feedback and feature requests based upon priority. Add them to your roadmap and integrate with project management tools such as Jira. When you release a feature, automatically follow up with people. Keep the feedback loop open. Communicate what your team is up to. Announce new features to engage people.

Description

Gather feedback in mere moments, outline strategic roadmaps, and disseminate product updates all through an intuitive and cost-effective platform. This streamlined feedback management system has been designed specifically for teams experiencing rapid growth. Establish a centralized feedback gathering process for your entire organization to ensure that no valuable customer insights are overlooked. Within UserVitals, stories encompass a compilation of insights and feedback sourced from various platforms. Enhance your understanding of user requirements, assess feature suggestions, and adjust your solutions to fit those needs. Promote better alignment and transparency within your team using a road mapping tool that systematically organizes, visualizes, and monitors a project's development in real time. Additionally, segment and categorize users while analyzing cohort data. Keep your customers informed about the latest product modifications inspired by their feedback. Your team is implementing significant product enhancements; ensure that your customers are aware of these updates. With the introduction of changelogs and customizable widgets, you can engage users throughout every phase of your product enhancement journey, fostering a collaborative atmosphere that values their input.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Asana Yes 
Discord Yes 
Intercom Yes 
Jira Yes 
Linear Yes 
Slack Yes 
Zapier Yes 
Azure DevOps Yes 
Chrome OS Yes 
ElectroNeek Yes 
Gmail No 
Google Workspace Yes 
Help Scout No 
Integrately Yes 
Make Yes 
Okta Yes 
OneLogin Yes 
Pabbly Connect Yes 
Trello No 
Workers by Delos Yes 

Integrations

Asana Yes 
Discord Yes 
Intercom Yes 
Jira Yes 
Linear Yes 
Slack Yes 
Zapier Yes 
Azure DevOps No 
Chrome OS No 
ElectroNeek No 
Gmail Yes 
Google Workspace No 
Help Scout Yes 
Integrately No 
Make No 
Okta No 
OneLogin No 
Pabbly Connect No 
Trello Yes 
Workers by Delos No 

Pricing Details

$0 per month
Canny offers 4 pricing plans:

FREE Plan - Get your feedback system up and running for free.

STARTER Plan - Perfect for small teams to get more out of their feedback. Free trial available.

GROWTH Plan - Grow your business by automating and integrating feedback. Free trial available.

BUSINESS Plan - Have more controls and customizations for your unique organization.
Free Trial Yes 
Free Version Yes 

Pricing Details

$50 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Canny

Founded

2015

Country

United States

Website

canny.io

Vendor Details

Company Name

UserVitals

Country

United States

Website

www.uservitalshq.com

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics Yes 
Bug Reports Yes 
Community Feedback Tools Yes 
Live Chat Yes 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture Yes 
Surveys Yes 
User Testing Tools No 
Video Feedback Yes 
Visual Feedback Tools Yes 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Product Roadmap

Collaboration Yes 
Content Import / Export Yes 
Diagramming No 
Drag & Drop Yes 
Feature Management Yes 
Milestone Tracking Yes 
Prioritization Yes 
Requirements Management No 
Workflow Management Yes 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives