Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Don't let ideas slip by the cracks. Use a dedicated customer feedback tool to collect, analyze, and organize feedback. Find out which features are most popular, filter feedback by impact and segment, and clarify your use cases. Don't waste your time building the wrong things. Get feedback and feature requests based upon priority. Add them to your roadmap and integrate with project management tools such as Jira. When you release a feature, automatically follow up with people. Keep the feedback loop open. Communicate what your team is up to. Announce new features to engage people.
Description
UserJot consolidates customer insights from various sources, such as Slack conversations, support requests, emails, and spreadsheets, into organized boards that can be either public or private, allowing both users and team members to vote, engage in discussions, and prioritize ideas collectively. The platform features intelligent grouping that automatically organizes similar requests, and the vote counts highlight trends in feature demand, providing engineering teams with clear guidance on what to develop next. Additionally, it creates a public roadmap that evolves as ideas progress and generates synchronized changelogs to inform users when new features are launched, effectively completing the feedback loop. UserJot accommodates anonymous guest submissions, offers effortless setup without requiring credit card information, and allows for easy management of boards, votes, and discussions without manual intervention. By integrating the processes of feedback collection, prioritization, roadmap creation, and release communication into a single, user-friendly interface, UserJot enables SaaS product teams to make informed decisions, accelerate feature delivery, and minimize customer attrition. Furthermore, this comprehensive system enhances collaboration among team members and ensures that all voices are heard in the product development process.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Slack
Yes
5X
Yes
Chrome OS
Yes
Gist
Yes
GitHub
Yes
Google Analytics
Yes
Google Calendar
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Integry
Yes
Integrations
Slack
Yes
5X
No
Chrome OS
No
Gist
No
GitHub
No
Google Analytics
No
Google Calendar
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Integry
No
Pricing Details
$0 per month
Canny offers 4 pricing plans:
FREE Plan - Get your feedback system up and running for free.
STARTER Plan - Perfect for small teams to get more out of their feedback. Free trial available.
GROWTH Plan - Grow your business by automating and integrating feedback. Free trial available.
BUSINESS Plan - Have more controls and customizations for your unique organization.
FREE Plan - Get your feedback system up and running for free.
STARTER Plan - Perfect for small teams to get more out of their feedback. Free trial available.
GROWTH Plan - Grow your business by automating and integrating feedback. Free trial available.
BUSINESS Plan - Have more controls and customizations for your unique organization.
Free Trial
Yes
Free Version
Yes
Pricing Details
$29 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Canny
Founded
2015
Country
United States
Website
canny.io
Vendor Details
Company Name
UserJot
Country
United States
Website
userjot.com
Product Features
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
Yes
Bug Reports
Yes
Community Feedback Tools
Yes
Live Chat
Yes
Negative Feedback Management
Yes
Net Promoter Score (NPS)
Yes
Screenshot / Screen Capture
Yes
Surveys
Yes
User Testing Tools
No
Video Feedback
Yes
Visual Feedback Tools
Yes
Voice of the Customer (VoC)
Yes
Website Feedback
Yes
Product Roadmap
Collaboration
Yes
Content Import / Export
Yes
Diagramming
No
Drag & Drop
Yes
Feature Management
Yes
Milestone Tracking
Yes
Prioritization
Yes
Requirements Management
No
Workflow Management
Yes
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No