Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Don't let ideas slip by the cracks. Use a dedicated customer feedback tool to collect, analyze, and organize feedback. Find out which features are most popular, filter feedback by impact and segment, and clarify your use cases. Don't waste your time building the wrong things. Get feedback and feature requests based upon priority. Add them to your roadmap and integrate with project management tools such as Jira. When you release a feature, automatically follow up with people. Keep the feedback loop open. Communicate what your team is up to. Announce new features to engage people.
Description
Streamline your product communication using Onset to ensure your users remain informed and engaged in a centralized manner. Keep them updated on matters that truly matter with timely notifications tailored to their needs. You can schedule release notes to be published automatically at your desired future date, allowing for seamless communication. Utilize tagging for your releases with SemVer, CalVer, or a custom versioning system of your choice. Monitor customer reactions to any changes or updates you implement in your product closely. Create content in Markdown or simply paste it, and it will be transformed into rich text effortlessly. Share your releases externally via a secure private link, enhancing visibility beyond your organization. With an AI-driven writing assistant, you can enhance the quality of your release notes significantly. Ensure that everyone is informed about the features you’re developing, their progress, and future plans. Additionally, gather valuable customer feedback on your roadmap features to identify which ones are most appealing and impactful. This comprehensive approach not only keeps your users in the loop but also fosters a collaborative environment for product development.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
GitHub
Yes
Google Analytics
Yes
Slack
Yes
Zapier
Yes
Azure DevOps
Yes
ClickUp
Yes
GitLab
No
Integrately
Yes
Integry
Yes
Intercom
Yes
Integrations
GitHub
Yes
Google Analytics
Yes
Slack
Yes
Zapier
Yes
Azure DevOps
No
ClickUp
No
GitLab
Yes
Integrately
No
Integry
No
Intercom
No
Pricing Details
$0 per month
Canny offers 4 pricing plans:
FREE Plan - Get your feedback system up and running for free.
STARTER Plan - Perfect for small teams to get more out of their feedback. Free trial available.
GROWTH Plan - Grow your business by automating and integrating feedback. Free trial available.
BUSINESS Plan - Have more controls and customizations for your unique organization.
FREE Plan - Get your feedback system up and running for free.
STARTER Plan - Perfect for small teams to get more out of their feedback. Free trial available.
GROWTH Plan - Grow your business by automating and integrating feedback. Free trial available.
BUSINESS Plan - Have more controls and customizations for your unique organization.
Free Trial
Yes
Free Version
Yes
Pricing Details
$30 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Canny
Founded
2015
Country
United States
Website
canny.io
Vendor Details
Company Name
Onset
Country
United States
Website
www.onset.io
Product Features
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
Yes
Bug Reports
Yes
Community Feedback Tools
Yes
Live Chat
Yes
Negative Feedback Management
Yes
Net Promoter Score (NPS)
Yes
Screenshot / Screen Capture
Yes
Surveys
Yes
User Testing Tools
No
Video Feedback
Yes
Visual Feedback Tools
Yes
Voice of the Customer (VoC)
Yes
Website Feedback
Yes
Product Roadmap
Collaboration
Yes
Content Import / Export
Yes
Diagramming
No
Drag & Drop
Yes
Feature Management
Yes
Milestone Tracking
Yes
Prioritization
Yes
Requirements Management
No
Workflow Management
Yes