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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Don't let ideas slip by the cracks. Use a dedicated customer feedback tool to collect, analyze, and organize feedback. Find out which features are most popular, filter feedback by impact and segment, and clarify your use cases. Don't waste your time building the wrong things. Get feedback and feature requests based upon priority. Add them to your roadmap and integrate with project management tools such as Jira. When you release a feature, automatically follow up with people. Keep the feedback loop open. Communicate what your team is up to. Announce new features to engage people.

Description

Streamline your product communication using Onset to ensure your users remain informed and engaged in a centralized manner. Keep them updated on matters that truly matter with timely notifications tailored to their needs. You can schedule release notes to be published automatically at your desired future date, allowing for seamless communication. Utilize tagging for your releases with SemVer, CalVer, or a custom versioning system of your choice. Monitor customer reactions to any changes or updates you implement in your product closely. Create content in Markdown or simply paste it, and it will be transformed into rich text effortlessly. Share your releases externally via a secure private link, enhancing visibility beyond your organization. With an AI-driven writing assistant, you can enhance the quality of your release notes significantly. Ensure that everyone is informed about the features you’re developing, their progress, and future plans. Additionally, gather valuable customer feedback on your roadmap features to identify which ones are most appealing and impactful. This comprehensive approach not only keeps your users in the loop but also fosters a collaborative environment for product development.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

GitHub Yes 
Google Analytics Yes 
Slack Yes 
Zapier Yes 
Azure DevOps Yes 
ClickUp Yes 
GitLab No 
Integrately Yes 
Integry Yes 
Intercom Yes 
Jira Yes 
Mailchimp No 
Maven AGI Yes 
Motileo Yes 
Okta Yes 
OneLogin Yes 
Segment Yes 
Statuspage No 
Workers by Delos Yes 
Zendesk Yes 

Integrations

GitHub Yes 
Google Analytics Yes 
Slack Yes 
Zapier Yes 
Azure DevOps No 
ClickUp No 
GitLab Yes 
Integrately No 
Integry No 
Intercom No 
Jira No 
Mailchimp Yes 
Maven AGI No 
Motileo No 
Okta No 
OneLogin No 
Segment No 
Statuspage Yes 
Workers by Delos No 
Zendesk No 

Pricing Details

$0 per month
Canny offers 4 pricing plans:

FREE Plan - Get your feedback system up and running for free.

STARTER Plan - Perfect for small teams to get more out of their feedback. Free trial available.

GROWTH Plan - Grow your business by automating and integrating feedback. Free trial available.

BUSINESS Plan - Have more controls and customizations for your unique organization.
Free Trial Yes 
Free Version Yes 

Pricing Details

$30 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Canny

Founded

2015

Country

United States

Website

canny.io

Vendor Details

Company Name

Onset

Country

United States

Website

www.onset.io

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics Yes 
Bug Reports Yes 
Community Feedback Tools Yes 
Live Chat Yes 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture Yes 
Surveys Yes 
User Testing Tools No 
Video Feedback Yes 
Visual Feedback Tools Yes 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Product Roadmap

Collaboration Yes 
Content Import / Export Yes 
Diagramming No 
Drag & Drop Yes 
Feature Management Yes 
Milestone Tracking Yes 
Prioritization Yes 
Requirements Management No 
Workflow Management Yes 

Alternatives

Alternatives