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Description
Don't let ideas slip by the cracks. Use a dedicated customer feedback tool to collect, analyze, and organize feedback. Find out which features are most popular, filter feedback by impact and segment, and clarify your use cases. Don't waste your time building the wrong things. Get feedback and feature requests based upon priority. Add them to your roadmap and integrate with project management tools such as Jira. When you release a feature, automatically follow up with people. Keep the feedback loop open. Communicate what your team is up to. Announce new features to engage people.
Description
Streamline your product communication using Onset to ensure your users remain informed and engaged in a centralized manner. Keep them updated on matters that truly matter with timely notifications tailored to their needs. You can schedule release notes to be published automatically at your desired future date, allowing for seamless communication. Utilize tagging for your releases with SemVer, CalVer, or a custom versioning system of your choice. Monitor customer reactions to any changes or updates you implement in your product closely. Create content in Markdown or simply paste it, and it will be transformed into rich text effortlessly. Share your releases externally via a secure private link, enhancing visibility beyond your organization. With an AI-driven writing assistant, you can enhance the quality of your release notes significantly. Ensure that everyone is informed about the features you’re developing, their progress, and future plans. Additionally, gather valuable customer feedback on your roadmap features to identify which ones are most appealing and impactful. This comprehensive approach not only keeps your users in the loop but also fosters a collaborative environment for product development.
API Access
Has API
API Access
Has API
Integrations
GitHub
Google Analytics
Slack
Zapier
Asana
Azure DevOps Services
Bitbucket
Chrome OS
Eververse
Gist
Integrations
GitHub
Google Analytics
Slack
Zapier
Asana
Azure DevOps Services
Bitbucket
Chrome OS
Eververse
Gist
Pricing Details
$0 per month
Free Trial
Free Version
Pricing Details
$30 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Canny
Founded
2015
Country
United States
Website
canny.io
Vendor Details
Company Name
Onset
Country
United States
Website
www.onset.io
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Product Roadmap
Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management