Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Don't let ideas slip by the cracks. Use a dedicated customer feedback tool to collect, analyze, and organize feedback. Find out which features are most popular, filter feedback by impact and segment, and clarify your use cases. Don't waste your time building the wrong things. Get feedback and feature requests based upon priority. Add them to your roadmap and integrate with project management tools such as Jira. When you release a feature, automatically follow up with people. Keep the feedback loop open. Communicate what your team is up to. Announce new features to engage people.
Description
A central hub for announcing product modifications is essential. By aligning your business with your release strategy, you can create outstanding user experiences while keeping users enthusiastic about each new update. Allocate more time to conveying value rather than managing the intricacies of change. Ensure your entire organization is synchronized on shipping timelines, and maintain user excitement about forthcoming product enhancements. Updates can be shared across multiple platforms, whether on a publicly hosted page, within your team's private change log, or through in-app widgets that are easy to embed. Boost user engagement and customer satisfaction with comprehensive launch announcements featuring rich text, images, gifs, and additional media. Organize your updates according to workstreams, versions, teams, or your organizational framework to enhance clarity. Customize the delivery of notifications to preferred channels such as Slack, email, and beyond, ensuring that release communications are readily accessible wherever they are needed. By doing so, you not only streamline communication but also foster a culture of transparency within your organization.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Slack
Yes
5X
Yes
AccessOwl
No
Axis LMS
No
Azure DevOps
Yes
Discord
Yes
ElectroNeek
Yes
Google Analytics
Yes
Google Workspace
Yes
Integry
Yes
Integrations
Slack
Yes
5X
No
AccessOwl
Yes
Axis LMS
Yes
Azure DevOps
No
Discord
No
ElectroNeek
No
Google Analytics
No
Google Workspace
No
Integry
No
Pricing Details
$0 per month
Canny offers 4 pricing plans:
FREE Plan - Get your feedback system up and running for free.
STARTER Plan - Perfect for small teams to get more out of their feedback. Free trial available.
GROWTH Plan - Grow your business by automating and integrating feedback. Free trial available.
BUSINESS Plan - Have more controls and customizations for your unique organization.
FREE Plan - Get your feedback system up and running for free.
STARTER Plan - Perfect for small teams to get more out of their feedback. Free trial available.
GROWTH Plan - Grow your business by automating and integrating feedback. Free trial available.
BUSINESS Plan - Have more controls and customizations for your unique organization.
Free Trial
Yes
Free Version
Yes
Pricing Details
$29 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Canny
Founded
2015
Country
United States
Website
canny.io
Vendor Details
Company Name
LaunchNotes
Founded
2018
Country
United States
Website
www.launchnotes.com
Product Features
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
Yes
Bug Reports
Yes
Community Feedback Tools
Yes
Live Chat
Yes
Negative Feedback Management
Yes
Net Promoter Score (NPS)
Yes
Screenshot / Screen Capture
Yes
Surveys
Yes
User Testing Tools
No
Video Feedback
Yes
Visual Feedback Tools
Yes
Voice of the Customer (VoC)
Yes
Website Feedback
Yes
Product Roadmap
Collaboration
Yes
Content Import / Export
Yes
Diagramming
No
Drag & Drop
Yes
Feature Management
Yes
Milestone Tracking
Yes
Prioritization
Yes
Requirements Management
No
Workflow Management
Yes