Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Don't let ideas slip by the cracks. Use a dedicated customer feedback tool to collect, analyze, and organize feedback. Find out which features are most popular, filter feedback by impact and segment, and clarify your use cases. Don't waste your time building the wrong things. Get feedback and feature requests based upon priority. Add them to your roadmap and integrate with project management tools such as Jira. When you release a feature, automatically follow up with people. Keep the feedback loop open. Communicate what your team is up to. Announce new features to engage people.

Description

Enhance your local presence, boost word-of-mouth referrals, and foster repeat transactions by gathering essential insights, encouraging more reviews, and effortlessly delivering targeted messages and offers. Feedb streamlines the feedback solicitation process and provides various methods to accumulate both 1st and 3rd party reviews. Moreover, the intelligent automation rules you establish ensure that your business remains prominent in your customers' minds. Serving as a comprehensive automated platform, Feedb not only collects customer feedback but also amplifies local visibility, generates leads, garners referrals, and drives repeat business. Adding contacts to Feedb is remarkably straightforward; you can do it manually, import them in bulk, or set it up to happen automatically through integrations. Every email and SMS communication, feedback interface, and Feedb Microsite is fully tailored to reflect your brand identity. Customers appreciate knowing that you have a structured feedback system in place, and Feedb manages the distribution of feedback requests, promotional offers, reminders, and responses according to your established preferences. With Feedb, you can effortlessly transform customer interactions into valuable insights that drive growth.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

5X
Asana
Azure DevOps
Beam AI
Chrome OS
ClickUp
Eververse
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Integrately
Intercom
Maven AGI
Microsoft Teams
Nango
Pabbly Connect
Segment
Slack
SureTriggers
Zapier

Integrations

5X
Asana
Azure DevOps
Beam AI
Chrome OS
ClickUp
Eververse
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Integrately
Intercom
Maven AGI
Microsoft Teams
Nango
Pabbly Connect
Segment
Slack
SureTriggers
Zapier

Pricing Details

$0 per month
Free Trial
Free Version

Pricing Details

$50 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Canny

Founded

2015

Country

United States

Website

canny.io

Vendor Details

Company Name

Feedb

Founded

2015

Country

United States

Website

getfeedb.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives

Alternatives

Prodsight Reviews

Prodsight

Product Insight