Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Don't let ideas slip by the cracks. Use a dedicated customer feedback tool to collect, analyze, and organize feedback. Find out which features are most popular, filter feedback by impact and segment, and clarify your use cases. Don't waste your time building the wrong things. Get feedback and feature requests based upon priority. Add them to your roadmap and integrate with project management tools such as Jira. When you release a feature, automatically follow up with people. Keep the feedback loop open. Communicate what your team is up to. Announce new features to engage people.

Description

Utilize FeatureShift to effortlessly compile feature suggestions and bug reports while keeping your public roadmap updated to engage customers. By doing so, you can avoid investing in features that lack user demand, ultimately conserving both time and resources. Encourage upvotes to prioritize which features deserve your attention, and inform your users about updates through a changelog when new changes are implemented. Understanding your users’ true needs and expectations over time can be challenging, making it essential to directly seek their input. Effectively manage incoming customer requests and bug reports in a streamlined manner, ensuring you focus on the ideas that resonate most with your audience. This not only enhances user satisfaction but also empowers you to launch features with assurance. Our goal is not to become just another all-encompassing tool that loses clarity due to excessive functionality; instead, we concentrate on what truly matters, simplifying the feedback collection process and fostering a positive relationship with your customer base. In this way, you can create a product that evolves alongside your users' needs.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

5X Yes 
Azure DevOps Yes 
Beam AI Yes 
ClickUp Yes 
Discord Yes 
Eververse Yes 
Gist Yes 
GitHub Yes 
Google Analytics Yes 
Integry Yes 
Intercom Yes 
Jira Yes 
Microsoft Entra ID Protection Yes 
Microsoft Teams Yes 
Motileo Yes 
Slack Yes 
SureTriggers Yes 
Workers by Delos Yes 
Zapier Yes 
Zendesk Yes 

Integrations

5X No 
Azure DevOps No 
Beam AI No 
ClickUp No 
Discord No 
Eververse No 
Gist No 
GitHub No 
Google Analytics No 
Integry No 
Intercom No 
Jira No 
Microsoft Entra ID Protection No 
Microsoft Teams No 
Motileo No 
Slack No 
SureTriggers No 
Workers by Delos No 
Zapier No 
Zendesk No 

Pricing Details

$0 per month
Canny offers 4 pricing plans:

FREE Plan - Get your feedback system up and running for free.

STARTER Plan - Perfect for small teams to get more out of their feedback. Free trial available.

GROWTH Plan - Grow your business by automating and integrating feedback. Free trial available.

BUSINESS Plan - Have more controls and customizations for your unique organization.
Free Trial Yes 
Free Version Yes 

Pricing Details

€5 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Canny

Founded

2015

Country

United States

Website

canny.io

Vendor Details

Company Name

FeatureShift

Website

featureshift.com

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics Yes 
Bug Reports Yes 
Community Feedback Tools Yes 
Live Chat Yes 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture Yes 
Surveys Yes 
User Testing Tools No 
Video Feedback Yes 
Visual Feedback Tools Yes 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Product Roadmap

Collaboration Yes 
Content Import / Export Yes 
Diagramming No 
Drag & Drop Yes 
Feature Management Yes 
Milestone Tracking Yes 
Prioritization Yes 
Requirements Management No 
Workflow Management Yes 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives