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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

At Calvi, we aspire to create a seamless experience for managing bills, making the process straightforward and stress-free. Our innovative approach targets one of the few consistent interactions within customer relations: the billing process. With over twenty years of experience, we have become a reliable ally for major players in the Telecom sector, possessing a deep understanding of customer needs. Our user-friendly Bill Presentment & Communication solution, Calvi Insight, comprises six comprehensive modules designed to impress customers of all sizes and types. This solution empowers Communications Service Providers (CSPs) to enhance customer experiences throughout every phase of the billing journey. Moreover, Calvi Insight guarantees a harmonious integration of both online and offline bill communications, resulting in reduced operational costs while boosting customer engagement and satisfaction. By prioritizing customer experience, we aim to redefine how billing is perceived and managed in the industry.

Description

Numerous carriers provide self-service options that essentially transfer the workload onto you. Acknowledging your busy schedule, we are here to assist you. Integrate our robust Enterprise Hardened Expense Management software, MethodiCall, with our vast industry knowledge to achieve swift and precise outcomes. In contrast to many businesses that profess to offer comprehensive self-service functionalities, they are merely shifting the burden onto you! Recognizing your limited resources, our managed service stands out as not only powerful but also user-friendly. We simplify the process of retrieving invoices and electronic billing feeds directly into our premier platform, MethodiCall, while incorporating your corporate directory that outlines Divisions, Departments, and GL numbers. Our solution enables automated distribution of reports across the enterprise. Given that your carrier bills are typically lengthy, complex, and prone to errors, we transform them into actionable management insights, significantly reducing administrative burdens. By optimizing internal business processes, you can experience substantial time savings and improve overall efficiency. This means you can focus more on strategic initiatives rather than getting bogged down by tedious administrative tasks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$1 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Calvi Business Software

Founded

1994

Country

Netherlands

Website

www.calvi.nl

Vendor Details

Company Name

Smart Thought Technologies

Founded

2003

Country

Canada

Website

www.smartthought.ca

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing Yes 
Contract Management Yes 
Customer Accounts No 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management Yes 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System Yes 
VoIP Yes 

Telecom Expense Management

Billing for Data Yes 
Billing for Voice Yes 
Call Monitoring Yes 
Chargeback Tracking Yes 
Contract Negotiation Yes 
Fixed Line Compatibility Yes 
Internal Cost Allocation Yes 
Mobile Line Compatibility Yes 
Usage Reporting Yes 

Product Features

Telecom Expense Management

Billing for Data Yes 
Billing for Voice Yes 
Call Monitoring Yes 
Chargeback Tracking Yes 
Contract Negotiation Yes 
Fixed Line Compatibility Yes 
Internal Cost Allocation Yes 
Mobile Line Compatibility No 
Usage Reporting Yes 

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