Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
At Calvi, we aspire to create a seamless experience for managing bills, making the process straightforward and stress-free. Our innovative approach targets one of the few consistent interactions within customer relations: the billing process. With over twenty years of experience, we have become a reliable ally for major players in the Telecom sector, possessing a deep understanding of customer needs. Our user-friendly Bill Presentment & Communication solution, Calvi Insight, comprises six comprehensive modules designed to impress customers of all sizes and types. This solution empowers Communications Service Providers (CSPs) to enhance customer experiences throughout every phase of the billing journey. Moreover, Calvi Insight guarantees a harmonious integration of both online and offline bill communications, resulting in reduced operational costs while boosting customer engagement and satisfaction. By prioritizing customer experience, we aim to redefine how billing is perceived and managed in the industry.
Description
Numerous carriers provide self-service options that essentially transfer the workload onto you. Acknowledging your busy schedule, we are here to assist you. Integrate our robust Enterprise Hardened Expense Management software, MethodiCall, with our vast industry knowledge to achieve swift and precise outcomes. In contrast to many businesses that profess to offer comprehensive self-service functionalities, they are merely shifting the burden onto you! Recognizing your limited resources, our managed service stands out as not only powerful but also user-friendly. We simplify the process of retrieving invoices and electronic billing feeds directly into our premier platform, MethodiCall, while incorporating your corporate directory that outlines Divisions, Departments, and GL numbers. Our solution enables automated distribution of reports across the enterprise. Given that your carrier bills are typically lengthy, complex, and prone to errors, we transform them into actionable management insights, significantly reducing administrative burdens. By optimizing internal business processes, you can experience substantial time savings and improve overall efficiency. This means you can focus more on strategic initiatives rather than getting bogged down by tedious administrative tasks.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$1 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Calvi Business Software
Founded
1994
Country
Netherlands
Website
www.calvi.nl
Vendor Details
Company Name
Smart Thought Technologies
Founded
2003
Country
Canada
Website
www.smartthought.ca
Product Features
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
Yes
Contract Management
Yes
Customer Accounts
No
Customizable Billing
Yes
Flexible Rate Tables
Yes
Internet
Yes
Order Management
Yes
Post-Paid Systems
No
Pre-Paid Systems
No
Provisioning
Yes
Rating
Yes
Self Service Portal
Yes
Service Order System
Yes
VoIP
Yes
Telecom Expense Management
Billing for Data
Yes
Billing for Voice
Yes
Call Monitoring
Yes
Chargeback Tracking
Yes
Contract Negotiation
Yes
Fixed Line Compatibility
Yes
Internal Cost Allocation
Yes
Mobile Line Compatibility
Yes
Usage Reporting
Yes
Product Features
Telecom Expense Management
Billing for Data
Yes
Billing for Voice
Yes
Call Monitoring
Yes
Chargeback Tracking
Yes
Contract Negotiation
Yes
Fixed Line Compatibility
Yes
Internal Cost Allocation
Yes
Mobile Line Compatibility
No
Usage Reporting
Yes